The new management is terrible. We've had our water shut off about three times a week since February. Water shutoff lasts between two and...
The new management is terrible. We've had our water shut off about three times a week since February. Water shutoff lasts between two and six hours, there's no consistent times they do their work, there has never been ONE SINGLE NOTICE to us that the water will be shut off, and that's not even the worst part. The worst part is that when the water is turned back on, it pours out discolored with sediment, rust flakes, and whatever other garbage they got in the pipes while replacing them. And again because there's no notice we never know when our water will suddenly be replaced with dirt. Management's answer to this is that because they don't know when their own crews would be working on the pipes that they couldn't possibly give notice.
Not that the management even remotely cares about us. They shut off water, on a couple occasions power whenever they want to. They also tore up the parking lots, tore out the wash rooms, basketball court, and pool (amenities that while not necessary are things that we paid for) for months. Oh but they at least notified us to move our cars when they were painting the buildings. Once. So congrats, they managed to communicate with us a grand total of ONCE.
They're also raising rent about $150 dollars per unit, promising they would replace flooring, ceiling fans, kitchen counters, and other things. Of course we only found all of this out when we went to ask about renewing. Management said they would replace all these nice things in our unit if we renewed. When I asked how they would do these things when we were still living there, the lady said they would just replace it. Yep, just take flooring out from under my furniture and replace it. This is by far the laziest lie they've told.
So if you feel like paying that extra $150 a month, remember where it's going to. It's going to the pool they don't let us use. It's going to the pointless dog park with an electronically locked gate you can open from the outside by reaching through the bars. It's going to having their renovation crews walking around trying to test doorknobs to see if they can get into your house at least once a week. It goes to having your water shut off without notice so that you can drink dirt later. It goes to all the potholes around the complex because the only part of the lot they fixed was right in front of the leasing office. It goes to units so poorly maintained that we've had two electrical fires in our unit, and another building had the roof fall in on it. And worst of all, it goes to having the front office renovated, complete with one of those idiot hanging bubble chairs so the management can blow off your maintenance requests in total comfort.
This place is a disgrace. Please save yourself the trouble and move somewhere else.
UPDATE: For the week of 7-10-17 to 7-14-17 the water has been shut off every single day for four to six hours. Renovation crews continue to leave trash all over the complex, even right in front of the leasing office. Management couldn't care less.