Madison Pointe

Generally, this is a nice apartment, with good staff and maintenance, and is on the bus route. One thing that should be improved is...

Generally, this is a nice apartment, with good staff and maintenance, and is on the bus route. One thing that should be improved is the pest control and possibly environment cleaning. Having compared with friends living in other apartments, Madison Pointe appears to have more flies and other bugs when it gets warmer. Every day I have to battle with more than one flies flying into my apartment whenever I enter or leave, every day. Some of my friends live in this apartment also complain about this. Besides, the apartment should try harder on restricting tenants with pets as poops are easily found on the property, which is another potential reason for the flies. And as a current tenant, I recently learned that there will be a significant increase on the rent for my new leasing term, which I absolutely don't appreciate, I mean, this is definitely not the way to keep and reward your loyal tenant, right? Other than that, it is a good apartment for new renters, as they offer special discounts to them.

The staff was initially very helpful and willing to work with me, being a freshman looking for a place to live that was cheap...

The staff was initially very helpful and willing to work with me, being a freshman looking for a place to live that was cheap and close to campus. They walked us through the model apartment and then proceeded to help fill out all the paper work, but that was the end of their helpfulness. The unit which I moved into was nothing like the model. The cabinets were falling apart, the countertops were deteriorating near the sink due to leaking water, the outdoor storage closet was full of holes and was disgusting. The carpet which was old and work out had stains all over the place and had a strange odor to it. Also the units are extremely non energy efficient. With the air conditioning set at 76 which is warmer than Id like to be, our lowest electric bill was $126 which was in February. The bill got as high as $210 in the summer due to the old ac unit and cheap windows. But despite all these issues, my roommate and I stuck it out for the year because there was no way out of the lease. When we went to move out and turn in our keys we were notified of multiple charges on our account for a broken window blind which was broken when we moved in, and for a missing light fixture which we never saw. They also hit us with a cleaning fee, because apparently we didnt clean it good enough. The point being, they are great up until the point you sign the lease, then all they want is more money.

Lived here for about a year. Only moved because my wife and I wanted a bit of a bigger place and a second bedroom....

Lived here for about a year. Only moved because my wife and I wanted a bit of a bigger place and a second bedroom. Our year here was nothing short of fantastic. Any issues we had with appliances or just in general were also taken care of quickly and completely. All the office staff and everyone working there were nothing short of professional and always went out of their way to make sure things got taken care of. For the price especially, it was a very nice place to live. I would highly recommend it!

Tl:dr Madison Pointe has done illegal things and should credit me back my $175 My first year was good. My main problem was roaches...

Tl:dr Madison Pointe has done illegal things and should credit me back my $175 My first year was good. My main problem was roaches in my bathroom (of which I am terrified) They said theyre probably just coming in through the vent" and refused to fix it so I would only go in my restroom when needed. I would do my makeup/fix my hair in my room so I wouldnt have to be in there because they were popping up almost everyday. (This comes into play later) I renewed, but I did a lease transfer into a two bedroom to get a roommate. When able to get a new unit, I came to get keys, because I had a guest who could help me move, but Abby said I had another charge. I already paid the $300 transfer. She showed me my lease with an application fee and administrative fee. The application fee should not have applied my old info would transfer over already being a resident. The administrative fee was written in IN PEN after I signed. I told Abby they couldnt write things in after I signed, and she said condescendingly, Actually, we can. I snapped back, ACTUALLY, you CANT. My mom works in property law so I know my rights. After arguing with her for an hour. Lisa agreed to take off charges. In the new unit, the thing that immediately hit me was the smell. It smelled of mildew, so I held my nose. Walking the unit, I noticed the surfacing on the kitchen counter tops were badly chipped, there was a hole in the back of the pantry, and no refrigerator. The smell became unbearable to be in there with and I started gagging and ran outside to puke. I told Lisa the issues and they said the smell was the new carpet (Ive never known new carpet to have that smell), they couldnt get the counter tops fixed because that is contracted out and they wouldn't come for one counter, and they couldnt get me a refrigerator until later that week. I told them the unit was unacceptable as is so Lisa said she would send maintenance over to see what they could do for the counters. I come back the next day to find they had just dripped wall paint on to the counter. I asked for a new unit. When I was able to get a livable unit I had 2 days to move. That was a problem because A. I worked on campus about 12 hours a day (I let them know this), B. My moving help was now busy, leaving me to move almost everything myself, and C. I had, what was in the news at the time, The Sorority Plague, which was a pretty nasty case of the flu. I was stuck moving my entire apartment myself while having to work 12 hrs a day and with a 100+ degree fever. I was moving stuff out until 5AM the morning of the first day of class. I had to be at work at 6. Trying to catch 30 minutes of sleep, I ended up crashing. I got to work 4 hours late. Thankfully work was pretty understanding, but had I had a less understanding boss, I could have been fired for being 4 hours late in our busiest time of the year. Due to all of these issues, I had no time at all to do any cleaning in my old unit. They charged me $175 to clean. They said they spend two hours cleaning my bathtub. Which makes sense it would be dirty because I would not spend more than the time it took to use the restroom and shower because of the roaches they refused to fix. So, charging me $175 to clean a unit I didnt have any time to clean because they didnt give me a livable unit outright. Funny thing is, I would have had to throw away about $300 worth of frozen meat since they wouldnt give me a refrigerator until later that week. Would they have reimbursed me for that? I refused to pay, until we had to sign a renewal, but they wouldnt let me do it until I paid. I called Adara spoke to I think Cindi who said she would come hear me out. I said great and told her I had work in the morning but after 1:30ish I could talk. She did come that day, but during the time my work hours. She and Lisa decided the charges were good without talking to me, but I went ahead and paid it because it was too late to find another place and I was not about to make my roommate and I homeless over their BS & would fight it later

My only major requirement when looking for an apartment for grad school was a quiet place to come home to and Madison Pointe has...

My only major requirement when looking for an apartment for grad school was a quiet place to come home to and Madison Pointe has exceeded my expectation in that regard. I walk my dog a few times a day and sometimes as late as midnight. Never, in nearly two years, have I had to deal with a sketchy situation or belligerent undergrads. As another reviewer mentioned, it's not the newest or the nicest, but it has decent amenities and a good family oriented community. Management is timely with requests and the few guys doing grounds are always friendly and willing to chat.

I am a graduate student at TAMU. This place is extremely quit with a mix of families and college students living in the area....

I am a graduate student at TAMU. This place is extremely quit with a mix of families and college students living in the area. Rent is very affordable. It is not the newest or the nicest place to live in college station but the complex is extremely WELL KEPT. Staff and maintenance are really nice and know what is going on. Kids are always outside playing during the 5 o'clock hour. They also let me keep a dog that I found that any other apartment would have rejected. Note: BB (my dog) was a well mannered and friendly 60 lbs pit bull mix. I would highly recommend this place!!!!

The management staff here is on point! We live in a 690 sq. ft 1 bdr 1 bath apartment. It is wonderful if ya'll...

The management staff here is on point! We live in a 690 sq. ft 1 bdr 1 bath apartment. It is wonderful if ya'll don't have much but now as we are becoming...