I would give this God-awful place negative stars if I could. Do NOT move in here, Ive been here for less than a year,...
I would give this God-awful place negative stars if I could. Do NOT move in here, Ive been here for less than a year, and the experience has been terrible. To show that all the issues with this place are with the management, I will say they I have had a fantastic experience with my roommates, friends who visit, living with them has been great, but the management couldnt care less about their tenants. When we moved in, the first bedroom had a broken window. Literally smashed, we had to cover it with plastic. I immediately told management about this issue, and it wasnt fixed until 1 and a half months later, and when the maintenance guy did come, he said he had no idea of this issue until the morning of when he showed up. Dont get me wrong, the maintenance workers are not the issue. They help to the best of their ability, the management just fails to put work orders in and address serious issues. Now, less than two months before I move out, the power in our apartment has gone out frequently for the past two weeks. A guy came by a month ago and said they would be changing the breaker in our apartment because we have an old/faulty one, but no one has been by since. I have left numerous messages on the 24 hour Emergency Maintenance line, and that was almost a week and a half ago. Ive called Alabama Power and they said theres nothing they can do because its not on their end, its the faulty breaker that needs to be fixed, even warned us and said that this issue of constant flickering lights and off-and-on again power is a severe fire hazard. And before you think, Maybe management doesnt know its dangerous? Dont worry, Ive told them its a fire hazard, and yet still no help, still no fixes, not even a measly phone call to notify us that theyve received the complaint. And to top it all off, after weeks of trying to get someone out here to fix this dangerous issue, the Valora phone number is ringing off the hook, no voicemail, no Emergency Maintenance extension, no nothing, just ringing and ringing until my phone says that the call has failed. Please, for the sake of a SAFE living space, do not, I repeat, do NOT even apply to live here, and this is coming from someone who has been in and out of apartments, at least they all had working power. Save yourself the stress, and please, look somewhere else.