Arbors At Cahaba River

Location is perfection & the gym overlooking the pool is phenomenal. I love the 9 foot ceilings in the apartment home and the office...

Location is perfection & the gym overlooking the pool is phenomenal. I love the 9 foot ceilings in the apartment home and the office team members are rockstars. I highly recommend living at Arbors!

The people in the office give you the run when you ask about your referral check that you have been waiting on for FOUR...

The people in the office give you the run when you ask about your referral check that you have been waiting on for FOUR MONTHS. Also the corporate level is the same way, I have contacted them three times and still have not heard anything from them. The office never ever answers the phone and when I drive by on my days off no one is parked out there so I wonder why they cannot answer the phones. Also the gates never work and that is why i choose to live there so I could live in a gated community, but the gates just stay wide open 24/7. I am high disappointed in this because I work in the property management industry and this is not how a property should be ran. To say the least I will not refer anyone else to live here or will I be living here again when my lease is up. UPDATE: Finally got a call from corporate telling me they talked to the managers there and that they were going to over night me the check. Hopefully I get that today.

This is a one star review. The people in the office give you the run when you ask about your referral check that you...

This is a one star review. The people in the office give you the run when you ask about your referral check that you have been waiting on for FOUR MONTHS. Also the corporate level is the same way, I have contacted them three times and still have not heard anything from them. The office never ever answers the phone and when I drive by on my days off no one is parked out there so I wonder why they cannot answer the phones. Also the gates never work and that is why i choose to live there so I could live in a gated community, but the gates just stay wide open 24/7. I am high disappointed in this because I work in the property management industry and this is not how a property should be ran. To say the least I will not refer anyone else to live here or will I be living here again when my lease is up.

Worst customer service I have ever encountered. Id like to start off by saying I am not a resident here. I came in earlier...

Worst customer service I have ever encountered. Id like to start off by saying I am not a resident here. I came in earlier today around 10/11, and I have never felt more discriminated than I have, touring arbors. When I first got there, there was only one woman (blonde sitting on far right desk) working. She was working on another future resident. I sat down and she politely asked me for the reason on my visit. I told her I was there for a tour. She asked me to wait a few and I agreed. 10 minutes later, another woman (future resident) walked in. She was an older white female. I am a 25 year old Asian female who look very young for my age. After finishing up with the man, she asked the woman what she was there for, in which she replied she was there for information about the apartment. The staff then told me to wait a bit as she assist the older woman. She sat me down at her desk and made me fill out a paper. she proceeded to talk to the older woman and provided her a bunch of information on the apartment complex, as I awaited from afar for the same information. After giving her the full run down on the apartment, she suggested to her to join my tour, which I do not have a problem with at all, but when she returned, she never even talked to me about the apartment one bit, she didnt even ask if I felt okay with someone else going the tour, and I felt completely ignored and skipped. Instead when she came back she asked if I had a price range and told me to come with her for the tour. I understand I look young, and I may not be white, but to see the two different sides of how she treated one person over me, who came in way after, made me feel as though I was not of any importance. I felt so sad and angered that I wanted to leave but because I knew my boyfriend loved the apartment and the affordable price that came with it, I sucked it up and looked passed it and continued to tour. During the tour, I explained to her that my boyfriend and I are at a conflict between an apartment across the street (crowne) and arbors. Stating that he and I both liked two different things but I dont mind the compromise and to see the apartment myself and hope that I would fall in love with it. Instead she belittled me and told me that she would never let a man dictate where she lived or want and if I wanted crowne then I needed to go with my heart and not what someone else wanted. I understand she has her opinions but I felt like if its my choice to choose to compromise, she shouldnt tell me in such an offensive way. Even after the tour she stated that I was young and that she is way passed compromise and that she will never let a man choose her happiness. What makes you happy is one thing, but a temporary home (apartment) is nothing that you can not compromise on. She was unprofessional, she discriminated me based on my age or race, and her offensive remarks were short of her doing her job. Honestly, when I walked in, I had the intent of signing because I knew how much my boyfriend wanted it. Were both health professionals, and did not mind living there for a cheaper price to help us pay back our med school and physical therapy school loans. But after I saw how unorganize, rude and discriminating the staff of arbors were, I just knew this place did not feel like home and knew that even if I moved in, this is what I would have to deal with for a year. Crowne across the street may be more expensive, but Id rather pay that extra $300/ month for a good organized staff, who cares enough about their residents/future resident. Overall, the apartment was nice but think about the staff you have to deal with for a year before signing.

They NEVER answer the phone. Absolutely never! They'll say that they're busy but I've been in the office when there were more than 2...

They NEVER answer the phone. Absolutely never! They'll say that they're busy but I've been in the office when there were more than 2 people working and the phone would just ring.

I just wanted to share I am loving living at the Arbors! The amenities are exactly what I want. The pool, gym, on site...

I just wanted to share I am loving living at the Arbors! The amenities are exactly what I want. The pool, gym, on site car cleaning area and overall cleanliness of the property are very much appreciated. My family and I have really enjoyed the activities they have planned such as Taco and Dessert trucks, fall festival and other fun family orienated festivities. The management staff and maintenance crew always have a smile on there face and any item I have is handled quickly. I would recommend this property to anyone and I looked at quite a few before moving here. Great place and highly recommend!

I will never live at Arbors at Cahaba River Apartments based on how they represent their company. I live close to Arbors and drive...

I will never live at Arbors at Cahaba River Apartments based on how they represent their company. I live close to Arbors and drive on Cahaba River Road regularly. On several occasions a man has been standing along Cahaba River Road dancing while holding an sign for Arbors. The mans dancing looked more like a porn video - completely inappropriate! I dont want to see that and I certainly dont want my kids to see that. I have called Arbors on several occasions to express my grievance but they have not answered the phone. If I could rate 0 instead of 1, I would.

Edit- changed to 2 stars ONLY because the work orders were finally completed and because of change of maintenance personal. Have lived here a...

Edit- changed to 2 stars ONLY because the work orders were finally completed and because of change of maintenance personal. Have lived here a month. Work orders from moving in are still not completed. Day we moved in the upstairs apartment had "cleaners" leave the water running essentially having us without a 2nd bathroom for weeks due to their negligence and obvious damage. It's still not 100%. Items promised before moving in never completed. We are now without a dishwasher. The management doesn't return phone calls or emails. Maybe it's time to call corporate???

Nice looking complex. Trash pick up is inconsistent. Cable/ internet provider is flakey, overpriced, and has poor customer service. Reasonable rent prices. Landscaping well...

Nice looking complex. Trash pick up is inconsistent. Cable/ internet provider is flakey, overpriced, and has poor customer service. Reasonable rent prices. Landscaping well kept. Staff in office are nice and seem to really care when you bring an issue to their attention. Would rate 5 stars if trash and internet issues we're resolved.

I just moved here 2 months ago and I love it. Never had a issue with getting anything done. Neighborhood is very well grommed...

I just moved here 2 months ago and I love it. Never had a issue with getting anything done. Neighborhood is very well grommed and I feel very safe. I really love the management staff, they treated me like family from the Beginning,and I'm only 0.6 miles from my job. I would recommend this apartment.

I have been a resident at the apartment going on my second year. I must say that I am pleased with this apartment complex....

I have been a resident at the apartment going on my second year. I must say that I am pleased with this apartment complex. I was blessed with good rate for my rent and because of that I can't complain too much. All of my maintenance issues have been resolved timely and the staff has been accommodating. The only issue that I have is that the gate has been broken the entire time I have lived here. I am use to it now but that was one of the reasons why I chose this location. I would recommend that apartment complex.

Lived here for a year, and could not wait until my lease ended. Had a difficult time getting majority of all maintenance issues fixed...

Lived here for a year, and could not wait until my lease ended. Had a difficult time getting majority of all maintenance issues fixed in a timely manner and it required multiple phone calls or visits to the office. I've never dealt with more bugs inside a living area in my entire life. I would have pest control come out and I frequently sprayed the apartment myself to no avail. One of the main reasons for choosing this complex was because it was gated, the full year I lived there the gates were shut/operational 3 times.