Eden West

I would recommend this apartment. For the space you get its a reasonable price. Only thing I disliked about my stay is that there...

I would recommend this apartment. For the space you get its a reasonable price. Only thing I disliked about my stay is that there wasn't washer and dryer in the apartment. They did have laundry facilities on site but I would put my clothes through the washer twice and still find detergent on them and could put my clothes through the dry 2 or 3 times and have them still come out wet. Other than laundry and the obvious facelift the place needs, I loved my stay here. The staff was very friendly and knew me by name and wasn't constantly rotating. The complex itself was really quiet and my neighbors were all very nice and polite.

This was by far the worst rental experience I have ever had. I lived in a loft for 3 years, and initially really liked...

This was by far the worst rental experience I have ever had. I lived in a loft for 3 years, and initially really liked my unit. However, from the beginning the toilet did not work properly. I reported it about a dozen times in the 3 years I lived there, and almost every time I did, maintenance staff would claim nothing was wrong. This became a running theme during my stay: Report an issue, maintenance claims nothing is wrong, report several more times before issue is resolved. Last summer both my girlfriend's and my car were broken into. When I asked Eden West what they were doing to improve security, their only response was that they wanted a police report. They refused to answer, nor did it appear, there were doing anything to make the complex safer. I just moved out at the end of March 2017, and never received my security deposit or a statement in the 2 week window mandated by NE state law. When I contacted Eden West about this, they emailed me a bill for 3 times my security deposit, claiming I am responsible for the carpet being replaced etc. When I asked for proof that the carpet was new when I moved in, and other proof that needs to be furnished to someone when charging them like this, they refused to send me anything, and sent my account to a collections agency. AVOID THIS PLACE AT ALL COSTS!

This was by far the worst rental experience I have ever had. I lived in a loft for 3 years, and initially really liked...

This was by far the worst rental experience I have ever had. I lived in a loft for 3 years, and initially really liked my unit. However, from the beginning the toilet did not work properly. I reported it about a dozen times in the 3 years I lived there, and almost every time I did, maintenance staff would claim nothing was wrong. This became a running theme during my stay: Report an issue, maintenance claims nothing is wrong, report several more times before issue is resolved. Last summer both my girlfriend's and my car were broken into. When I asked Eden West what they were doing to improve security, their only response was that they wanted a police report. They refused to answer, nor did it appear, there were doing anything to make the complex safer. I just moved out at the end of March 2017, and never received my security deposit or a statement in the 2 week window mandated by NE state law. When I contacted Eden West about this, they emailed me a bill for 3 times my security deposit, claiming I am responsible for the carpet being replaced etc. When I asked for proof that the carpet was new when I moved in, and other proof that needs to be furnished to someone when charging them like this, they refused to send me anything, and sent my account to a collections agency. AVOID THIS PLACE AT ALL COSTS!

My boyfriend and I have absolutely fallen in love with our loft. The staff is always so helpful and sweet to us when we...

My boyfriend and I have absolutely fallen in love with our loft. The staff is always so helpful and sweet to us when we need help with anything. The maintenance men areally very helpful as well and always fix whatever needs fixed the day of or the next. The grounds are always kept nice and tidy. Couldn't have asked for a better experience!

Horrible experience. Yes the lofts are nice and spacious and for the price you just can't beat it. On the other hand the office...

Horrible experience. Yes the lofts are nice and spacious and for the price you just can't beat it. On the other hand the office staff is horrible. Did not get a copy of my lease and when going through the lease not everything was covered and I am now being wrongfully charged. Very poorly insulted so your electric bill will be through the roof. The exterior is old and one swift wind away from being blown down (signs on doors saying to not lean on railing so office can cover its ass when being sued). Overall not a good experience for a first apartment. If considering please reconsider.

Id give this place zero stars if i could. I wouldnt recommend this place for anyone. They are very unprofessional, they accuse you of...

Id give this place zero stars if i could. I wouldnt recommend this place for anyone. They are very unprofessional, they accuse you of things that you dont do, and maintenance doesnt show up when scheduled.

My apartment had a smokey odor when I first moved in. The maintenance crew and staff did everything they could to get rid of...

My apartment had a smokey odor when I first moved in. The maintenance crew and staff did everything they could to get rid of the smell. The staff is really nice. The pool is always too dirty to actually use. It is the only place I found that offers six month leases.

I love My Apartment, They allow you to have a pet which was a huge deal for me when I moved in because I...

I love My Apartment, They allow you to have a pet which was a huge deal for me when I moved in because I couldn't have a pet at my old apartment. Also Matientance is on top of things! It is in a good neighborhood & the neighbors are nice. It is super quiet here! I love it. And It is super close to the Mall & the Movie theater which I also love! I absolutely love my experience here at Eden West!

I've never had a bad experience with management. Maintenance requests are handled very timely. Cosmetic updating is needed, but they've expressed their plans to...

I've never had a bad experience with management. Maintenance requests are handled very timely. Cosmetic updating is needed, but they've expressed their plans to do so. Great price for what you get and the location

Worst experience ever. And this was before we even moved in... 1st, when we signed our lease we were told we would have a...

Worst experience ever. And this was before we even moved in... 1st, when we signed our lease we were told we would have a fireplace, but when it came to the day before moving in, we went and took a look at it, no fireplace... So we requested we would get one, they tried to charge us a higher rent price but we informed them we were told we would have a fireplace so we did get to keep our rate... But we had to move into a different apartment, note, this is after we had our mailing address, Cox, OPPD, and insurance information all changed to our new address; so we had to call all them back and change it. Once we had all that done, the same day, they informed us the address they provided us was wrong... So we had to change it all again. Fast forward to move in day we get all our stuff in the apartment only to realize the number on our apartment door didn't match the one we were given... Soooo, we got to change it all once again. I have never been a part of a process this disorganized in my life. Be careful with Eden West, make sure you can get as much documentation about your apartment as well as confirmation that the information is correct, because based on my experience, the staff doesn't seem too concerned about the burdens placed on their residents, as well as any burdens that are passed to other companies like COX, OPPD, and others...