For those of you looking to move here to the Woods at Ridgeway, you are better off looking elsewhere. This apartment complex has gone...
For those of you looking to move here to the Woods at Ridgeway, you are better off looking elsewhere. This apartment complex has gone to hell in the past three years! There is trash and bugs everywhere, the place is just DISGUSTING now! Also, maintenance has gotten a LOT worse! When I first moved here in back in November 2013, it was not as bad as it is now. Make no mistake, maintenance was still slow as molasses back then, but I never had to wait more than three days to get a problem temporarily fixed like I do these days. I say temporarily, because the fixes usually last two to three months at a time, my AC unit at this apartment can attest to that. I believe they use cheap/faulty parts on purpose, because they want to inconvenience the tenants here by coming into our apartments while were away to make their repairs. Also, the so-called 24 hour emergency maintenance here is a LIE. They will NEVER come when you need them to. Ive been without Air Conditioning for the past week and a half since the writing of this review. AC fixes are considered an emergency, and therefore a high priority here, but they have not fixed it because they are so desperate to get into my apartment when Im not here. I dont allow maintenance to enter my apartment unsupervised because the last time I did allow them in when I wasnt here, they faked a work order for my dishwasher, and went into the other rooms and closets of my apartment. My AC has failed on me FOUR times this year. I dont use it often and I always keep it off while Im at work. When I went to the leasing office today to complain about my AC not working, this fat, evil, unfeeling, good for nothing hood rat at the leasing office that sits at the third desk to the far left, just smiled and laughed in my face when I started to get frustrated about this problem. Not only that, she even told the maintenance guy, after she finally managed to get him on the phone, not to fix my AC while I was still standing in the office and he did not come to fix it. Oh and dont even think about talking to the manager or calling the corporate office (its ROCO Real Estate at the time of this writing) on them to fix anything. The office manager is never there. In fact, I dont even know who the office manager is to this day, because she is never in the office. Also, corporate (ROCO Real Estate) wont do a damn thing about the problems here, because they already have our money. The sad truth is, that fat hood rat at the leasing office knows that there are no consequences to be had for smiling in my face and telling the maintenance man NOT to fix my AC. ROCO Real Estate has given the staff here free reign to do whatever they want or dont want to do. There is no order here at the Woods at Ridgeway and you will not be treated fairly, even if you pay your rent on time every month the way I have. I am officially DONE with this place because of its horrid conditions and its lack of order and professionalism. I did not renew my lease this year, and gave them a 60 days notice of evacuation. I did so, because I can see where this place is headed. Management has no care or concern for this place or its tenants, and in time that will only invite disaster to this place if they dont change things around here. So if you want to be frustrated for your entire lease term, then by all means, be a fool and move here to the Woods at Ridgeway after reading this review. But if you DON'T want constant frustration, then do your research, and find some other place to live. Believe me when I say, that as it is now, the Woods at Ridgeway is not even fit for an animal to live!