Aurea Station

Great experience living here!! The staff are very professional and helpful. Kim, Courtney, Amber and Rickey are always attentive and do their best to...

Great experience living here!! The staff are very professional and helpful. Kim, Courtney, Amber and Rickey are always attentive and do their best to address concerns. This is the only place where Ive experienced the willingness of apartment staff to work with you regardless of your circumstances. Maintenance gets a lot of orders, but when they get to you, they get the job done. I give this place a 10 plus!

Worse place to live. We can not wait until our lease is up in few months. Do not move here. Someone just broke their...

Worse place to live. We can not wait until our lease is up in few months. Do not move here. Someone just broke their lease and moved out for being without AC for over a week. They don't fix anything. We been putting in work orders since the old owners and still haven't gotten anything done still. Put in about 8work orders of not more since December 2017 and still nothing. They go thru management/ employees the amount of times you wash your hands a day. Pool is always always nasty/ green, security gate in front is always broke or hanging off because of people trying to drive thru it. No one ever knows anything. They don't call/ email you anymore when you get big packages delivered, so don't have people send you stuff without your knowledge because they won't tell you. I had a package delivered in December 2017 that I didn't know about and the people in office never called or sent out an email like they are supposed to. It ended up being sent back. They have kids as the maintenance who can't and don't know how to fix anything. Security doesn't drive thru and patrol or lock pool anymore. No one in office communicates the correct things. This place seriously sucks. It got even worse when new management took over. DON'T WASTE YOUR TIME OR MONEY.

Apartments look a little dated, but they're a great size for their price and very comfortable. Huge family-oriented community, and the leasing office staff...

Apartments look a little dated, but they're a great size for their price and very comfortable. Huge family-oriented community, and the leasing office staff is friendly and handles everything promptly.

When I moved here about a year ago, the management company was awesome and was always on top of things. Since the change, things...

When I moved here about a year ago, the management company was awesome and was always on top of things. Since the change, things have gone completely downhill. I have put in several maintenance request and none of them have happened. Right now, I have severe black mold growing on the ceiling of my bathroom caused by a slow leak coming from the unit above. I notified the front office at the beginning of the summer about it and it took weeks for someone to come out and just spray a chemical on it. This did not solve the problem. Since then I have been calling, emailing and get no answer. I finally had to have my mom step in and ask for her to reach out to them as well. Nothing... everytime I come home now, my nose gets all clogged up and I can barely breathe. I'm going to have to take matters into my own hands and repair this myself. For all of the hard work I do, I deserve a nice place to live. I'm sure the people at the front office would want the same for their lives. Will definitely not be renewing my lease.

I currently live here, I moved in in May. TL;DR: Maintenance doesn't happen; management is incompetent at best, negligent at worst; look elsewhere Management...

I currently live here, I moved in in May. TL;DR: Maintenance doesn't happen; management is incompetent at best, negligent at worst; look elsewhere Management is non-existent. On the day that I moved in: my showerhead sprayed water across the walls and ceiling, there were several wasps nests on my patio, and the door to my mailbox wouldn't close. Several maintenence requests later, I ended up fixing the showerhead and mailbox myself. To their credit, the wasps were removed within 2 days. When I moved in, I wasn't given an access code or a key to the gate. The front gate was broken. When they fixed it, they didn't notify the residents and traffic was backed up into the intersection because people didn't know their codes, or their codes didn't work. I asked several times for a code and the codes never worked. When I was able to get a key card, I found out that my information wasn't even in the gate's system. About 2 weeks ago, on a Saturday, I used my patio storage for the first time and made sure to lock the door. The next day, I found out that I was not given a key that opens my patio door. I had to break into my own door because I needed access to my stuff and also because the Google fiber guy needed to access the cable in there. When I when directly to the office to complain and request maintenance, the person I spoke with said they didn't even realize the patio doors had locks on them. It took 3 business days to get the lock replaced. The complex looks nice enough, but there's always trash (a mattress was in front of one of the mailboxes for about a week) and the trash collection area always has trash strewn in front of it. These are things that I see every day as I drive from the front gate to my apartment. Also, there's no stop signs at the intersection next to the mailboxes; accident waiting to happen.

The staff are always changing, so it is hard to write a review. mostly friendly, but do not follow up on what they promise...

The staff are always changing, so it is hard to write a review. mostly friendly, but do not follow up on what they promise to do. Maintenance is terrible- takes weeks to fix anything. Houses are decent, but do need constant maintenance because things are always breaking. Nice neighborhood. Bad parking. Ac does not work in summer due to poor construction of apartments. Front gate is always broken. They also towed my car when it was 1 day over inspection and it cost me 200$ and did not refund it.

It is 83 degrees outside and nearly 90 degrees in my "air conditioned" apartment. I have made 3 maintenance requests and they have been...

It is 83 degrees outside and nearly 90 degrees in my "air conditioned" apartment. I have made 3 maintenance requests and they have been ignored. Save your hard earned money and find somewhere else to live.

I've live in this community for 6 years. This is the best experiience I've had since living on this property. Rickey the community manager...

I've live in this community for 6 years. This is the best experiience I've had since living on this property. Rickey the community manager has great customer service skills. He really care about his residents. I would recommend this property due to caring nature toward his residents.The ground are well maintain , lots of beautiful greenery.

I have been living in Aurea Station since September, 2017. I signed the agreement online before viewing the apartment which was scary to do...

I have been living in Aurea Station since September, 2017. I signed the agreement online before viewing the apartment which was scary to do because I re-located for work. I am grateful the apartment looks just like the photos. The price I was quoted is the price I pay each month and the application process was seamless. Maintenance is easy to reach and quick to fix any needs I may have. I enjoy living here and I feel safe most importantly.

If you have the opportunity to work with Kimberly hold on tight and never let go she is the best and will actively work...

If you have the opportunity to work with Kimberly hold on tight and never let go she is the best and will actively work on finding a resolution for you. She answers her phone and actually follows up. She is definitely the best property manager we have had. Community is quite, safe nice place to live for the price.

Eric B. is the best handy man! I have lived here for 2 years and my experience steadily improves. He is proactive and willing...

Eric B. is the best handy man! I have lived here for 2 years and my experience steadily improves. He is proactive and willing to FULLY replace appliances instead of patching them. Always friendly. On the other hand the office staff are never available. If you have the opportunity to work with Kimberly hold on tight and never let go she is the best and ONLY one to get anything done AND follow up. Community is quite, safe nice place to live for the price

Decent value and the location is great. The new management is on point and fixing everything. The new maintenance team is very quick to...

Decent value and the location is great. The new management is on point and fixing everything. The new maintenance team is very quick to respond, very friendly, and they do quality work. Very happy with the new ownership.

I wasn't happy with the previous ownership, however, since the new company has taken over, I have to say... Excellent community. Great staff. Amber,...

I wasn't happy with the previous ownership, however, since the new company has taken over, I have to say... Excellent community. Great staff. Amber, Israel, Kim, and Rickey are friendly, courteous, and helpful. If you are looking for a great place to live, look no further. I would give 5 star recommendation. Thank you, Aurea Station, for such a great living experience.

Aurea Station has been a wonderful place to live. The new management company has been fantastic - Rickey and Amber have been extremely helpful...

Aurea Station has been a wonderful place to live. The new management company has been fantastic - Rickey and Amber have been extremely helpful with any questions I may have, and any issues that I have (rarely) are handled in a very timely manner. The maintenance team is always courteous and professional. This community is perfect for anyone moving to Charlotte.

I absolutely love living here. Amber and the entire Aurea Station staff have been nothing short of great. The community is fantastic and close...

I absolutely love living here. Amber and the entire Aurea Station staff have been nothing short of great. The community is fantastic and close to everything I could ever need; it's also very beneficial being so close to the Lynx system. Highly recommend Aurea Station to anyone.

I have been living here at Aurea for a year & I have have nothing but great things to say about this place since...

I have been living here at Aurea for a year & I have have nothing but great things to say about this place since the old management left . Ricky ,Kim ,Israel & Amber are a joy to work with the office is so warm an pleasant an everybody is exstreamly helpful all the time , The maintenance staff Warren ,Eric,Quinn are very thorough an fix everything in a timely fashion . Me and my children LOVE Aurea Station an we are moving into the town houses & I'm renewing my lease for another year .Aurea Station is a gem great location for shopping ,highway,transit, restaurants, great school district as well 2/15/2018

I originally came from Connecticut, I moved into this apartment complex after my cousin came to view it with Jasmine back in August. I...

I originally came from Connecticut, I moved into this apartment complex after my cousin came to view it with Jasmine back in August. I moved in mid November and three weeks into me living here the old management is gone and these new people don't seem to care plus the lady manager has an attitude issue. I've had toilet issues and they have been called 4 times and my problem is still not resolved. Anthony the old manager got me in contact with Rickey who is the new manager and he literally ignored my email. All the techs from Spectrum that came here told me it was a bad choice to move here and I guess they were right. I don't even want to be bothered with calling again about my toilet because clearly it doesn't matter to them. I need to look into some other options. It's ashame that I'm this disappointed less than two months in. Especially being a new resident of Charlotte. Great way to represent them Aurea.

This has been the most horrific experience Ive ever encountered during any lease Ive ever had! This place has made me sick. The staff...

This has been the most horrific experience Ive ever encountered during any lease Ive ever had! This place has made me sick. The staff is horrible! Cortland let their good employees go and it continues to hire the worst kind of people to represent them. The back is full of a group of recovering alcoholics who have a contract with Cortland. Its the projects back there. Im going to pay to break my contract, which is not like me but anything is better than going through this any longer. And lets not forget that this place is infested with bugs of all kinds. Mold and their upgrades are pathetic to say the least.

This apartment does false advertising. Their application process has no visibility into the costs, the unit, or the move in date. I visited on...

This apartment does false advertising. Their application process has no visibility into the costs, the unit, or the move in date. I visited on 12/3/17 and was told I could move in this month for $840, although it could go up ten to twenty dollars, depending on occupancy. With that said, I was lead to believe the maximum price would be $860 dollars. I was also told that I would be able to have a unit on the first floor. That night I applied, and my application wasn't processed until the next Saturday, six days later. This is when they called me, and I was told that I would be living on the second floor for $960 dollars a month. Too long don't read - Website does not list actual price - Users can't apply online - Application payment must be received physically - Was told price was $840, applied and price became $960

My boyfriend and I were considering this apartment and we loved our tour of the A2 model. We sat down with a women named...

My boyfriend and I were considering this apartment and we loved our tour of the A2 model. We sat down with a women named Amber and discussed the price for the apartment. The Aurea Station website lists the price as starting at $840 a month, but does not have a price range or a place where you can get a quote based on move-in date. We asked her the price and she said it starts at $840, just like the website said. We told her we would like to move in in a couple of weeks and asked her if the price varied. She said it would not vary more than $10 to $20. Because it was in our price range, we decided to apply. We spent $99 dollars on the application fee. Applying was a hassle because you cannot apply online. You have to either mail them everything, which costs even more money, or drive and give it to them person. We called several times to get a definite price, and after we applied they told us it would be $960. No one, not even their website, said it could go up $120 in rent. We felt like we were deceived. They waited until after we gave them $99 to tell us the actual price of the rent and it was $100 more than what she personally told us the maximum price would be. We called and we were rightfully upset. And after all of that, they said they may be able to lower the price if my boyfriend signed a longer lease. Its almost like that was their end goal to begin with. So, if you are looking for apartments in Charlotte, there are many others to choose from that will not try to hide their prices to get you to apply. We would like to thank this apartment for wasting our time and money because we ended up looking around more and found a cheaper, nicer apartment closer to his job.

Im very happy that i chose Audra Station. Cindy was phenomenal! Shes the reason why I decided to move to this community. She went...

Im very happy that i chose Audra Station. Cindy was phenomenal! Shes the reason why I decided to move to this community. She went above and beyond to help me with everything! I am looking forward to living here!

I really love this community. The current staff is phenomenal! They go above and beyond to help specially Cindy. She been helping me since...

I really love this community. The current staff is phenomenal! They go above and beyond to help specially Cindy. She been helping me since I moved in. The maintenance team is also great!

Bug infested, dirty complex. Pool is never cleaned out, tennis courts are filled with kids who use it as their personal field to play...

Bug infested, dirty complex. Pool is never cleaned out, tennis courts are filled with kids who use it as their personal field to play in and garbage spread throughout the place. Office staff is nice and maintenance was always helpful and prompt on getting things done but the actual complex is horrible. They need some serious renovations. Any renovations they have done throughout the year and few months I lived there were so cheaply done they might as well have not been fixed at all. While moving out, we scrubbed the place clean then came back a few days later to grab the remaining things and STILL came back to cockroaches flooding the place!! During our stay, I rarely went out at night due to all the bugs (cockroaches and large spiders) on the stairwell area. Although the garbage service was a great idea, the garbage staff didn't care if they dropped trash along the way leaving the place a mess and only attracting more bugs. When we left they were heavily increasing rent prices for reasons I could not name. For a cheaply renovated, bug infested, noisy complex nowhere near the city, they should not be charging the prices they are now. The reviews for this apartment used to be 1.9 stars. Over the past month, they have somehow increased to 3+ stars with various glowing reviews. Seems to me the staff has conducted these reviews to shed their complex in a good light. Also, they installed a security gate that worked for MAYBE a month out of my 14 month stay. If you're going to promise higher security and a safer complex, follow through with it. Overall, the complex has potential but needs some serious work. Until then, I recommend spending your money in a more deserving place.

I recently relocated to Charlotte Nd, with my 3 sons. We rented with Aurea Station and I can truly say that it has been...

I recently relocated to Charlotte Nd, with my 3 sons. We rented with Aurea Station and I can truly say that it has been a very pleasant experience. Even with minor issues the staff Corey and the management Ms Kimberly Bennett have gone above and beyond yo make sure things were done and the transition was seamless. I would definitely recommend aurea station to anyone who wants an affordable apartment in a good area.

I am excited to be moving to Aurea this month. The apartments look great and the community seems quiet and clean. Cindy is our...

I am excited to be moving to Aurea this month. The apartments look great and the community seems quiet and clean. Cindy is our leasing consultant and she has been amazing. She has kept in contact with us and has made sure we have everything ready for the day we move in. The location of these apartments is great! Overall experience so far has been awesome!

First and last stop is, Aurea Station. I received a tour from Kimberly, who was such a breath of fresh air. The apt. is...

First and last stop is, Aurea Station. I received a tour from Kimberly, who was such a breath of fresh air. The apt. is great, the 24 hr fitness ctr. is awesome, as well as a slew of other amenities --what more can a girl ask for. The quick access to the light rail for uptown commuting is the cherry on top!

I'm excited to be moving to Aurea Station. I loved the size of the apartments and the location is great! Cindy is my leasing...

I'm excited to be moving to Aurea Station. I loved the size of the apartments and the location is great! Cindy is my leasing consultant and she has been amazing! A week ago I went to apply but there was no first floor available, and today I received a call from her to let me know a first floor came available and my husband and I decided to apply. We can't wait to move in!

So far I have applied and was accepted to live in Aurea Station by Cortland Properties. Jasmine was my leasing agent and she was...

So far I have applied and was accepted to live in Aurea Station by Cortland Properties. Jasmine was my leasing agent and she was fantastic! Very informative and knew what she was talking about. Absolutely so pleasant, she made me feel like I was already home. Very exited about the company, and seeing the great reviews already. So I'm very pumped to moved in, once I do I intend to update.

I visited this community with my daughter and i was really impressed with the customer service they provided. The ladies in the office were...

I visited this community with my daughter and i was really impressed with the customer service they provided. The ladies in the office were really kind and even offered us water while we were waiting to tour. My daughter and i loved the apartment we were showed. The area is perfect! specially the light rail access. I would definitely recommend these apartments to anyone.

I moved in last fall and i have really enjoyed my stay at Aurea. I love the convenience of the 24/7 fitness center. I...

I moved in last fall and i have really enjoyed my stay at Aurea. I love the convenience of the 24/7 fitness center. I lived at other communities around the area and by far this has been my favorite. I love the size of my home. It was really hard for me to find a home that fit my needs. The office staff are great! They are very helpful and always greet me when i visit the office.