The Villas At Brentwood

I have lived at The Villas for over 3 years and have been very happy here. In reading some of the other reviews its...

I have lived at The Villas for over 3 years and have been very happy here. In reading some of the other reviews its as if we live/lived in different complexes. I have never experienced rudeness or an unhelpful attitude from any office or maintenance staff. My apartment is lovely and I consider the rent reasonable. My husband became very ill and died a year ago - all of the staff from the property manager and office personnel to the maintenance staff were extremely kind, caring, and helpful during this difficult time. The location here is great - very close to shopping, library, banks, and post office. My only problem here (which can happen anywhere) is the occasional tenant who forgets or doesn't care that this is a close community and acts in ways that disturbs others.

So many bad things about this place...Staff is so rude! I can't stand it here.. Don't let them lure you in with the lovely...

So many bad things about this place...Staff is so rude! I can't stand it here.. Don't let them lure you in with the lovely pictures and kind words... they don't care about you as soon as you sign the contract. Very over-priced and under maintained. Sad but true

Not recommended. Substantially overpriced for low quality housing and maintenance. Employees were rude and uninviting. Recycling took years to implement despite numerous resident requests...

Not recommended. Substantially overpriced for low quality housing and maintenance. Employees were rude and uninviting. Recycling took years to implement despite numerous resident requests and involvement in the process. Staff was greedy and lazy, unwilling to spend time & money on standard waste management. While I am not a pet owner, I would not recommend pets due to minimal space and cooperation from the complex. If you order packages, beware- you may not receive it. Staff also tended to gossip about the residents.. I overheard on more than one occasion. Finally, if you do chose to live here, I would suggest considering a psychiatrist as well. Best of luck.

DO NOT MOVE HERE. There are no words to describe how awful this apartment complex is and continues to be. After nearly 2 years...

DO NOT MOVE HERE. There are no words to describe how awful this apartment complex is and continues to be. After nearly 2 years of torture, I completely gave up living here. The staff is incredibly rude, maintenance is extremely terrible, and price is far too high for any sane person to stand. While it is pet friendly, there is limited space to walk your pet, as they have issued 99% of the courtyard to be pet-free. In addition, instead of maintaining the strip of grass for pets, they recently dug it up and filled it with rocks. With no grass, many pets owners have been forced to walk their pets off the complex which is not only unsafe with traffic, but a long way to walk. Further, there were many issues with the appliances provided. The refrigerator never worked properly, despite getting it "fixed" numerous times. The dishwasher quite frequently broke down, and at times took weeks for it to even be looked at by maintenance. The air conditioning stopped working in the blistering Stl summer heat, and it took an entire week for it to start working properly. Also, you can hear straight through the walls, and I often found myself lowering my voice to ensure privacy, or turning on the dishwasher to drown out the neighbors convo. This is no way to live people! You are better off living under the highway down the road than here. All I wanted was a decent, comfortable, place to temporarily stay but I ended up losing my mind. The Brentwood Villas could not have been more unwelcoming, selfish, and uncaring to it's residents. No one should be treated like this. It's not worth it.

These apartments are beautiful and I highly recommend them. I was deciding between 3-4 stars due to the fact that they're right next to...

These apartments are beautiful and I highly recommend them. I was deciding between 3-4 stars due to the fact that they're right next to power lines (expanded on below). I will lay out pros and cons: PROS: **As a whole I valued the pros of the apartment way more than the cons. Even though it seems as though there are less pros than cons, I really do highly recommend this apartment complex, but just wanted to make people aware of the cons that I saw. - Beautifully designed apartments. They had tall ceilings, white trim, white cabinets that were great quality, AMAZING bathrooms that were HUGE with giant tubs that were AMAZING!! The bedrooms had GIANT walk-in closets attached to them, which was awesome too. I thought this apartment had lots of great storage space as well. - The office staff was really nice and did respond to my maintenance requests. - LOCATION LOCATION LOCATION - these apartments were within 5 minutes of 3 different grocery stores, 3 different convenience stores, the giant St. Louis Galleria, and 7 minutes from downtown Clayton! Super close to Washington University as well. - I moved out of state and I have been searching for an apartment I like within the price range for several months and it's been so difficult to find one even in the same galaxy aesthetically, or one with as great of a layout or amenities. You don't realize how great a nice big tub or 10' ceilings are or a giant walk in closet until you don't have them! CONS: - THe BIGGEST con for me (which is a big one) is these apartments are RIGHT next to a large power line and substation. Like 10 feet away. There are many studies that show high correlations between living near power lines and developing cancer, especially in children or the elderly. Unfortunately, my apartment was one that was only a couple of apartments away. I still gave this complex 4 stars because I think you could find an apartment far enough away from the power lines (on the opposite side of the complex) and it would be worth it. However, I do not think I would stay here in the long term for this reason and this reason ONLY. - A lot of reviews I saw complained about the narrow parking garage, but a few responses here: 1) If you know anything about St. Louis/Clayton/Brentwood living, the only options for parking are a) super super cramped street parking or b) no parking at all. It's very rare to find a parking garage, even if the garage is, yes, very narrow. If you have a pickup truck, this may not be the place for you. But if you do have one, that leads to my second response- 2) Live on the top floor!! The reason the bottom and second floor parking spaces seem more cramped is due to the posts that have to hold up the higher floors. However, the top floor does not have that. As a result, a lot of the bigger trucks parked up there because they could take up a couple of spaces. - My apartment had an issue with ants ONLY near the balcony door (NEVER anywhere else). The apartment tried to be very responsive and sprayed outside and inside near my door; they also replaced the weather strip on the balcony door because it looked old and it looked as though that's how the ants were getting in, but that didn't fix the issue. However, I asked my next door neighbor if she had any ant troubles and she did not. So I think it was something to do with my apartment in particular. It was weird since I was on the third floor. - They ONLY take checks for rent payments - no cash or credit card, which is kind of inconvenient, but not a deal breaker. They have a convenient rent drop and I never had an issue paying rent. - Moving in and out will be horrible for movers. Moving trucks cannot access the interior of the garage, so just be mindful and tip them extra well or plan extra time for moving in. - The turn to get into the complex is rather dangerous and wouldn't be advised if you have younger kids learning how to drive (or if you suck at driving).

We have stayed here for a year and half and had a wonderful experience. Melissa and her staff of Amber, Karen and Julie were...

We have stayed here for a year and half and had a wonderful experience. Melissa and her staff of Amber, Karen and Julie were easy to work with and attentive to the needs of the residents. The maintenance crew was polite and fixed things within hours of being reported. The villas were clean and a pleasure to live in. The property and common areas are well kept and maintained. As a gated community we always felt safe and secure. In addition the place is pet friendly. We could not have been happier with our stay here. We are moving back home, but will miss many of the amenities of this complex. Would highly recommend to anyone who is looking for a safe and clean place that is served by a very competent crew.

The Villas at Brentwood are truly great! I am MORE than happy with my decision to live here. The management and leasing team (thank...

The Villas at Brentwood are truly great! I am MORE than happy with my decision to live here. The management and leasing team (thank you Julie!) were super helpful with everything from my initial wanting to look at the apartments (I probably came back 10 different times), to helping me move into a larger apartment after 6 months in my first one. I had originally planned on only staying for 6 months, and then purchasing a place, but I liked living here so much I decided to stay. I feel like I definitely get the most for my money living here in comparison to the many other places I had looked into. If you are looking for a great place to live - look no further!

I have lived here for several years just because of location. However, worse maintenance and worst manager in the office. They never said hi...

I have lived here for several years just because of location. However, worse maintenance and worst manager in the office. They never said hi anytime we met, even when I brought my lent check. It was one of the most uncomfortable experience with apartment managers that I have met before.

I have lived here for almost 2 years. I hate to say but I truly cannot stand the staff along with the mismanaged apartment...

I have lived here for almost 2 years. I hate to say but I truly cannot stand the staff along with the mismanaged apartment building. They for one charge way too much for these dated apartments. The management staff will issue you fines only on assumptions from other people, never collecting all the facts. I WARN YOU DO NOT MOVE INTO THIS PLACE. Not to mention the constant noise of the garage and how paper thin the windows long with the walls are. This place is no better than a college dorm/apartment building. And for them to have the nerve to charge a min $1300 a month is insane. This place needs new management followed by a complete overhaul of whats left of the run down building. Side note they say you cannot have dog that weighs more than 25lbs, yet I've counted two great danes here. This place is a joke and the staff is a bigger joke.

Tried to rent here. I was on the fence and was my third visit to view an apartment and suddenly it was not available...

Tried to rent here. I was on the fence and was my third visit to view an apartment and suddenly it was not available for viewing because it was so dirty....

I live here with my boyfriend. It's a good location but that's about it. When we first started dating I was totally turned off...

I live here with my boyfriend. It's a good location but that's about it. When we first started dating I was totally turned off by his apartment... not knowing anything about the place and assuming it was probably just a cheap place to live. I completely agree with the previous review... the stairwells and handrails are disgusting. If you use a handrail you get a layer of black grime and dust on your hands. I have actively seen a decaying banana rot in the stairwell for over 6 months now. They never clear snow from the parking lot upper level or from the outdoor hallways. We have had several major spider infestations not just in our own apartment but a neighbor complained as well and a friend who lives in a different building on a different floor complained about it as well. Lastly... if anything happens after office hours (9-5 which is ridiculous because most people work then) you can't get anything done. Our fire alarm has died and is beeping. We got home at 7pm and called the 24 hour maintenance line. They declared that they legally could not do anything according to their contract. The fire alarm is directly outside the bed room. How are we supposed to sleep? We can't disarm it (we tried) and we tried to turn off the power connected to the fire alarm... that also didn't work. Furthermore the "gym" they claim to have has 5 machines that are constantly in use and never cleaned. This place is a joke. I would never in a million years pay as much as anyone does to live here... that is why we are moving.

We lived in the Villas for 2.5 years and would highly recommend it to anyone who prefers a convenient location, nice amenities, and a...

We lived in the Villas for 2.5 years and would highly recommend it to anyone who prefers a convenient location, nice amenities, and a responsive staff. Melissa and the staff were amazing and responded quickly to all of our requests. The staff knew us by name and treated is with kindness and respect. Melissa was flexible with our lease to accommodate our needs. We were sad to leave the Villas as it really did feel like home!