Thornhill Park

Dont even think about moving here. This apartment complex is not very trust worthy and they charge way more than they should for the...

Dont even think about moving here. This apartment complex is not very trust worthy and they charge way more than they should for the condition and size of the apartments. The workers in the office are friendly and like to say they will help, and work with you but it will never end up in your favor, once they feel the time for talking is over and they want money, the nice attitude wears off quite a bit. They try and bribe the residents to give good reviews while they live there. It worked with me but now that I am moved out they want almost $500 for a move out fee on a studio apartment (390 sqft) that was cleaned, vacuumed, and professionally cleaned. All which I have a paid for already. Keep in mind my first cost was well under $200 to get the apartment cleaned better than it was when I first moved in. The staff are hard to work with in this mannor, there have been other occasions as well an it seems like they always have the upper hand. Not to mention tweakers and homeless hang out in the parking lot here all night and the staff will NOT get cops to patrol though night or pay for a security company like ALL the other complexes.

I've been here about two years and generally things have been a 5 star experience. The office staff is awesome, has always answered questions...

I've been here about two years and generally things have been a 5 star experience. The office staff is awesome, has always answered questions I have and maintenance is kind. Often knowing residents by name. Greeting you by name and a smile. The only complaint I've had was with a smoking neighbor a few months ago. People not cleaning up after their pets is a problem, but I see maintenance out with a bucket cleaning up pretty regularly. The grounds are great. Nice open areas for my kids to play and the bbq grills are a bonus in the summer months. A little expensive, but the location is great, so it's a trade off. Maintenance is awesome! Getting my washer/dryer fixed within a day of my request. Something that can not be easy considering it was the week before Memorial Day. I saw them getting the pool ready to be opened the day I called them. You'll be well taken care of here.

Great place to live. Units are clean and well kept .The grounds are beautiful and maintenance is awesome. The ladies in the office are...

Great place to live. Units are clean and well kept .The grounds are beautiful and maintenance is awesome. The ladies in the office are always sweet and helpful .Rent here if you re looking for a cozy modern apartment home .

This is a great place to live, very quiet and the grounds are beautiful. I have lived here for five years and never had...

This is a great place to live, very quiet and the grounds are beautiful. I have lived here for five years and never had a problem with anything. Units are well kept and the maintenance crew is awesome. The ladies in the office are always friendly and helpful. Rent here if you're looking for a cozy modern apartment home. Oh and pets are welcome too!

I just to say that the office staff and maintenance is all doing a really GREAT JOB at making the complex a GREAT place...

I just to say that the office staff and maintenance is all doing a really GREAT JOB at making the complex a GREAT place to live. I want to say keep up the GOOD WORK

Moving to Salt Lake from New York City, I had little knowledge about the areas of SLC and how the rental process works, which...

Moving to Salt Lake from New York City, I had little knowledge about the areas of SLC and how the rental process works, which is extremely different. I have had multiple issues since living here, including re-signing leases multiple times due to issues with signatures, being given a smoking apartment when my lease was actually signed for a non-smoking apartment, etc. When washers and dryers were "installed" I signed a lease 2 months before they actually were installed and had a closet removed the entire 2 months, and was initially expected to pay the increased rent without having the washer and dryer. That being said, when the new hot water heater was placed in the apartment, they did not place it on a metal base, and is still to this day sitting on my carpeted floors (which is potentially a fire hazard). Throughout the winter, my heat went out 4 times, and on the last "attempt" to fix it, the maintenance guy gave me a space heater to keep next to my bed because they didn't know how to fix it. Needless to say, the next person who will be renting my unit will not have heat. Lastly, after living in many apartments across in many states across the country, I have never heard of a 1 year lease switching to a month-to-month rental agreement without a 60 day notice that you will vacate, when your lease is supposed to end. I thought that was the reason for signing a one year lease, rather than a month to month rental agreement. I have also been told different days of my lease termination.... ranging from 3 different weeks, that being said, I missed my 60 day "notice that I will leave the apartment when I was supposed to" and am stuck paying for an extra month rent, without me even living in the state of Utah. I am not one to write reviews or to complain, but especially for those moving from out of town, there are nicer apartments, in nicer areas (I caught a guy looking into my car and pulling on the handle one morning as I was leaving for work), for similar prices.

Great location! Very quiet complex! Well-kept office staff is great and maintenance men are my buddies. Can't beat the location for real! Pets allowed....

Great location! Very quiet complex! Well-kept office staff is great and maintenance men are my buddies. Can't beat the location for real! Pets allowed. The bad the price is a bit high but you're paying for location. And all the extra fees monthly really add up so ask first to get a realistic view of what they would be. Like you have to pay for parking even if you don't have a car. And a lot of people seem to get confused when they get a one-bedroom and they see the model and then on move in day their apartment is much smaller so be sure to verify which apartment you were actually getting.

A very good management and Chellci is best of them. The houses are not that good in winters. And the utility bill is terribly...

A very good management and Chellci is best of them. The houses are not that good in winters. And the utility bill is terribly highly in summers. Not sure why there is a drastic shift in summers only.

I've been here about two years and generally things have been a 5 star experience. The office staff is awesome, has always answered questions...

I've been here about two years and generally things have been a 5 star experience. The office staff is awesome, has always answered questions I have and maintenance is kind. Often knowing residents by name. Greeting you by name and a smile. The only complaint I've had was with a smoking neighbor a few months ago. People not cleaning up after their pets is a problem, but I see maintenance out with a bucket cleaning up pretty regularly. The grounds are great. Nice open areas for my kids to play and the bbq grills are a bonus in the summer months. A little expensive, but the location is great, so it's a trade off.

Im a travel nurse and have been staying here during my assignment. I find the staff so helpful and nice. They have always been...

Im a travel nurse and have been staying here during my assignment. I find the staff so helpful and nice. They have always been generous with there time when I needed anything and if I found anything wrong with my apartment it was fixed very fast and with a smile. If I travel back in this area I will stay here again for my few months stay. Thank you everyone.

My fianc and I worked with Chellci and her team. They were recommended by good friend of ours and were very knowledgable about the...

My fianc and I worked with Chellci and her team. They were recommended by good friend of ours and were very knowledgable about the process and immediately responsive to any questions or concerns we had. It was an extremely stressful time for us and I felt like we would never find what we needed, but Chellci stuck with us every step of the way, even saying that we were under no obligation to them and that she only wanted us to be happy in renting at Thornhill! Things finally came together and we found the perfect home. We signed the lease and moved in .Even after moving in Chellci checked in to make sure everything was alright with us and that we were happy with our new place! She absolutely rocks!!! ThanksChellci and the staff at Thornhill!

To start, when we moved in there was literally construction going for the first 2 weeks that we lived there! They didn't bother putting...

To start, when we moved in there was literally construction going for the first 2 weeks that we lived there! They didn't bother putting in the washer and dryer until after we moved in. Because of that we didn't even have hot water for the first week that we lived there. We moved in in the middle of January and our prorated rate was about $300. So basically we paid $300 to live in an apartment where we couldn't use our closet and had to take cold showers. That put a bad taste in my mouth from the beginning but I decided to still try and give them the benefit of the doubt anyway. The gym that they have available to use is basically only open when my husband and I had to work so we never got to use it, the pool felt like it was closed every other week for one reason or another. Same for the hot tub. Rent was difficult to turn in. Since they don't have an online method you have go in during office hours and turn in a check if you don't want to get slammed with fees. since neither my husband or I worked close to the apartment, that meant being late to work, leaving work early, or going in during lunch to pay rent. On top of that it almost felt like they make themselves more unavailable during the 3 days that rent is due at the beginning of the month. several times I waited around until about 9:20-9:30am for someone to just casually stroll in to take my rent, meaning I was even more late to work then I needed to be. The one time I tried to come in during my lunch break the door was shut and locked with the girl inside and only after I knocked on it several times did she open the door for me. If you think that you have a chance to get your deposit back you're dead wrong. It's really not even worth trying. Don't expect help from management either. We went to them to try and see what we can do to get our deposit back and they basically just said "try your best and we'll see." We spent all day deep cleaning that apartment. we even found messes in the cupboards and behind the fridge that didn't even belong to us, meaning they were there before we moved in a year earlier. Our apartment was definitely cleaner when we left it then when we arrived, which should prove the care they put in the getting their apartments ready for you. After we did everything we could to make the place spotless, my husband went to turn in our keys and walked through our apartment with the manager and asked if there was anything we could do to make sure we can get something back of our deposit and she basically made some sort of excuse and basically said, "we'll see." Two weeks later we not only didn't get any of our deposit back but we got a bill for $160. They charged a ridiculous amount to clean our already clean apartment on top of having us pay for the complex's utilities that we hardly used because they were mostly unavailable to us. The only redeeming quality that his place had is the LDS ward. we met some of the greatest people in that ward and they were the only reason that we even remotely hesitated about leaving. In summary: this complex has basically been a headache from start to finish and I'm really glad that we left.

I've been here about two years and generally things have been a 5 star experience. The office staff is awesome, has always answered questions...

I've been here about two years and generally things have been a 5 star experience. The office staff is awesome, has always answered questions I have and maintenance is kind. Often knowing residents by name. Greeting you by name and a smile. The only complaint I've had was with a smoking neighbor a few months ago. People not cleaning up after their pets is a problem, but I see maintenance out with a bucket cleaning up pretty regularly. The grounds are great. Nice open areas for my kids to play and the bbq grills are a bonus in the summer months. A little expensive, but the location is great, so it's a trade off.

Love living here, peaceful at times, Chelsea is sweet and the maintenance men are awesome, at the time I rated a 1, I wasn't...

Love living here, peaceful at times, Chelsea is sweet and the maintenance men are awesome, at the time I rated a 1, I wasn't too happy with certain neighbors, that's kinda lacked off, so hopefully it'll continue, don't get me wrong, but when it comes too my children, imma momma bear when it comes too neighbors telling my 4 yo he can't play on my patio, or where I'm watching him.ty peace out. I have nothing against the owners of the complex, nosy neighbors I do.

Its ok but when i wanna sit outside i get complaints that im being nosy, when im keeping an eye on my boys, mainly...

Its ok but when i wanna sit outside i get complaints that im being nosy, when im keeping an eye on my boys, mainly when hubby goes too work, so i feel like a hermit cause i cant sit outside without neighbors pitching a fit, they need too mind their business, like i do mind mine. Or when i go for walks around the pool too ease my anxiety i get yelled at cause of nosy neighbors.

Great location, plenty of things around within walking distance. The Jordan River Park is right nearby, the Walmart is right next door, and there's...

Great location, plenty of things around within walking distance. The Jordan River Park is right nearby, the Walmart is right next door, and there's tons of restaurants in the area. If you need to get around the I-215 is literally right next to the apartment complex.If someone living with you is attending school, Taylorsville high is also very close by as well as an elementary school, and the community college is a couple of minutes away driving. Unfortunately, it takes a minute to get to I-15. The complex itself has plenty of things in terms of recreation, as they have a racquetball court, a tennis court, dog park, volleyball field as well as a gym and a pool. The staff is friendly, and generally available unless they're giving a tour of the apartments. I haven't had any problems with the administration during my 9 years living here. Pricing for the apartments themselves a little high, but that's my only complaint.

Living at Thornhill is an OKAY experience. The updated apartments are nice- however they are TINY for the price you pay- in fact, after...

Living at Thornhill is an OKAY experience. The updated apartments are nice- however they are TINY for the price you pay- in fact, after some research of surrounding apartment complexes, the one bedrooms at Thornhill are considered studio's elsewhere- and are about $500 less than what you'll pay here. I do like that they have an area for pets- however, they never stock their bags for cleanup- but will fine you if you do not pick up, and maintenance NEVER picks up after their dogs either. I almost wonder if this was newly implemented in their property management (NOT!)- My car has been broken into since I've moved in, and my neighbor's has been broken into 3 times already. Along with other tenants car's- this is Not a safe area as they do not have cameras in their parking lots, so its hard to feel like your property is safe during the night hours. The staff however are amazing! and are very great to deal with. I wish they had more say on implementing things into the community- it definitely needs help!

I am a new tenant to Thornhill, and I have been pleased with the staff, and especially the upkeep of the landscaping and also...

I am a new tenant to Thornhill, and I have been pleased with the staff, and especially the upkeep of the landscaping and also friendliness of the other tenants. I have only had a couple issues with the vendor the owner chose as the electrician, but the staff have been so understanding and quick to take care of the mistakes, and is open with communication of what's going on and what is needed. Also very willing to work with my schedule. I enjoy the central location to everything around me, and the monthly newsletters reminding me of things happening and the amenities that are becoming available soon. I am pleased to say I am glad I chose Thornhill, or Thornberry as I call them as my home :)

This was the first apartments I moved to after moving out of my parents home, I have lived here for two years and I...

This was the first apartments I moved to after moving out of my parents home, I have lived here for two years and I have had a really good experience! We have only had maintenance problems once and it was rapidly taken care of. The apartments are well maintained and I love how the outside of the apartments always looks very well taken care of. Overall I enjoy living here and definitely recommend for first time renters!

Worst experience ever they don't deserve any stars. If i Could shows pictures you would get the point. Also they totally screw u in...

Worst experience ever they don't deserve any stars. If i Could shows pictures you would get the point. Also they totally screw u in the end. Now over less than 300 bucks they have just served me court papers. For the love of god!! DO NOT MOVE IN HERE!!

Live here if you want to be ripped off by RUDE people. First, they run monthly specials rewarding residents for their positive reviews... I...

Live here if you want to be ripped off by RUDE people. First, they run monthly specials rewarding residents for their positive reviews... I lived here for just over a year. The apartment had 3 different shades of paint. You could tell where they painted over patches and didn't match the color. The windows are thin and you can feel wind around the edges. I had icicles between my window and my shutters. My carpet had spots they wouldn't fix when I moved in. The hours and amenities changed every 2 months. All of the reasons I moved in were gone by month 6. The staff are rude. I referred friends and they were so rude my friends wouldn't fill out an app. I asked them to do a pre-move-out inspection. And was told, "it doesn't matter we're charging you." I tried to explain that I wanted to clean everything myself in order to get my deposit back. I was told, "we charge everyone even if it's clean. There's no way to get it back."

First I will start off with the positive cause theres only one thing. The maintenance is almost great. They promptly helped with any issues...

First I will start off with the positive cause theres only one thing. The maintenance is almost great. They promptly helped with any issues that were had. The staff in the office is a mess though. I would call out names of the specific office people who been absolutely disgusting to more then one of us on more then one occasion, but fortunately I dont know their names, other then Cambry (she's got to go)!!!! Another one was a red haired lady that has some nasty lip on her too! And there was a blonde haired lady at one point as well and she was nice when we came to her with an issue she gave attitude at first but she really turned it around and helped the customer as needed. Anyway moving on, im going to give a few examples of how horridly wretched this place is. They will go in your home with out permission whenever they want to. (now i know why some of the things go missing randomly!!!) They will increase your rent $!0 or more a month AGAIN WITH OUT PERMISSION!! nor contract of it going up every month. They will give you noise complaints when you havent even been home the night before or you were sleeping. They WILL NOT I REPEAT WILL NOT SOLVE ISSUES FOR YOU ONLY TALK BACK TO YOU!!! They treat their tenants/customers like complete garbage. And honestly they dont even deserve the one star that google makes me give them. i could go on and on about this place. the neighbors arent even friendly either nor welcoming this is literally the taylorsville prison of redwood road. Even look at the response of the Thornhill Park they arent even sincere at all. computer generated with WE ARE THRILLED.... BLAH BLAH BLAH!! I feel bad for anyone who makes this their future home its no home especially if you were to have small children they told the tenant the kids couldnt play outside!!!!!!!!!!!!!! ARE YOU KIDDING ME??? There are so many better homes out there guys. Dont pick this one, its not worth the time or the money its like living in a box inside the prison walls good day good night choose wisely thanks for reading

I am living at Thornhill Park from few months and always have a pleasant experiences. The maintenance staff always fixed issues promptly and in...

I am living at Thornhill Park from few months and always have a pleasant experiences. The maintenance staff always fixed issues promptly and in a professional manner. I have the same experience with the office staff. My neighbors were pretty awesome as well. I never had issues with noise. Its greenery.Definitely the place to rent!

I am currently 6 months into my lease and I still love it. My wife and I are planning on moving into their two...

I am currently 6 months into my lease and I still love it. My wife and I are planning on moving into their two bedroom when our lease is up. Their grounds are extremely well kept. They are always working to make sure that the complex looks great. Whenever we've submitted maintenance requests they've been handled extremely quick. Even if you set it to the lowest priority they came and took care of it the very next day. Because everything is faced inward you don't get a lot of the traffic noise even though its located right next to Redwood Rd. I highly recommend this complex.

I like it. I've been living there for several years, and the only thing I have to complain about is the lack of insulation....

I like it. I've been living there for several years, and the only thing I have to complain about is the lack of insulation. It's hard to stay warm there in...