Mountain Shadows

The ONLY reason I gave 2 stars instead of 1 is because Audra is amazing. We had a 2 bedroom here. The cockroaches are...

The ONLY reason I gave 2 stars instead of 1 is because Audra is amazing. We had a 2 bedroom here. The cockroaches are insane. For some unexplained reason they stopped spraying the apartment 4 months in. So the remaining 8 months the roaches were out of control. Thousands. No matter how much we cleaned. No matter the hundreds of dollars we spent on sprays/traps/baits etc. We have a one year old so certain products werent an option. We arent "allowed" to bomb it ourselves. Thousands of dollars of food that was thrown out due to roaches contaminating it. Due to our tight finances we moved into a 3 bedroom at the same complex when our lease was up. The previous tenants trashed it. Before moving in to it we looked through the windows and from what we could see from outside was incredible amounts of damage and filth. Three months before we moved we were told we would get one apartment. A week before the move were told the leasing agent Jasmine made a clerical error causing us to move to a different apartment. They replaced the carpet. That was it. Everything else was left in its original trashed condition. Light fixtures with no screws attaching them to the wall. One randomly fell off in the middle of the hallway on our first day. Shattering on the carpet. Almost all the baseboards are missing. The stove didnt work upon moving in. The dishwasher still doesnt work. Our toilet in the main bathroom has been clogged since we moved in. We called three days in a row and no one came. But we watched the maintenance guys race each other on the golf carts after saying someone would come fix it. Went into the office to demand a solution. I get a call later on saying someone would come out Monday. It overflowed again. Had to call the emergency line that night. It took hours for someone to come. He tried to snake it but he said we need a new toilet. Here it is Tuesday and no one has been back. Our stove didnt work at first. They came to fix it. Now one of four burners work but only on high. And it electrocutes us everytime we use it. The office is aware. Maintenance is aware. No one gives a damn. All the closet doors are barely attatched to the tracks. Weve had to remove some of them to prevent them falling on our children. The roach problem is out of control here. We got a notice to remove everything from our cabniets and drawers in the kitchen so the pest control guy can treat the apartment. It says if we dont its a $50 fine. Well we did and No one even showed up to spray our apartment. No one should live here. Were paying 1300 a month for a trashed and broken 3 bedroom. They refuse to fix anything. Dont live here.

Worst place ever lived. They have a huge cockroach infestation. The landlord just spend time in his office eating fast food he's so big...

Worst place ever lived. They have a huge cockroach infestation. The landlord just spend time in his office eating fast food he's so big he can barely move!!!!! All the neighbors do is don't mind there business, sell drugs and do drugs. Don't waste your time moving in this dumb unless you want to have pet coackroaches. Two night ago there was gun shots, the place is always filled with trash this is the ghetto seriously. The kids run around damaging and spray painting property and breaking in to cars. People party all day and night long!!!!!!!!!!

I've never lived in such a rotten place! I am a student from another country and I came to enjoy a good place, and...

I've never lived in such a rotten place! I am a student from another country and I came to enjoy a good place, and here I only found cockroaches and moths! I have lived in such a filthy place! Nothing works! you ask for a help, they tell you they will help you, but they never show up, and I asked for more than 3 times to get the cockroaches and nothing! Do you guys of the administration do not realize that the majority in this condominium are not sarisfeito! Please do not copy and paste the same answers! Take action, and stop discarding people! I pay more than $ 1000.00 a month to live in that trash. And the contract expires August 31! I am already looking for another and I will not pay a fine before finalizing the contract !!! At the time the contract was signed the official Audria did not at any time let us read the contract, and at no time was a fine mentioned if we left earlier! Grow up please, you do not know who you're dealing with! And for any questions I will call my lawyer to solve, because you are not dealing with anyone !!!

DO NOT RENT FROM THIS COMPLEX. The management staff does nothing. The rent is $200 more than they tell you. There are COCKROACHES. There...

DO NOT RENT FROM THIS COMPLEX. The management staff does nothing. The rent is $200 more than they tell you. There are COCKROACHES. There are drug dealers. There are drug addicts. There is violence. There was a shooting/murder less than 3 months ago. The apartments are NOT maintained. They charge extra for EVERYTHING. Asking for help will get you a sympathetic nod and that's about it. I've been here for 6 months and I deeply regret it. The management responses to theses reviews are there for PR purposes only. Nothing gets taken care of in the office.