Marquis On Edwards Mill

Update Post-Move Out. After my last review, There was progress and I had every intention to update my original review. I had been in...

Update Post-Move Out. After my last review, There was progress and I had every intention to update my original review. I had been in communication with the office staff to make sure that everything was in order post move out and was told that we would know by the end of the day if there was anything else we needed to do. (Email correspondence was 7/1) We didn't hear anything until Friday (8/12) when the office staff called to inform us that we were about to be sent to collections for a replacement bill that we never received! Now, I could complain that they were asking us to replace items that should have been "updated" for the new residents but that is not for me to judge. What I can base my review on is the email correspondence with the office staff indicating that we would hear back, and when I called her out during out 8/12 phone call she asked me to confirm my email, and mumbled something about seeing that there was an error. There was no notice sent to the forwarding address, and no emails sent to ANY of the residents and yet they were prepared to send us to collections for a bill we were more than willing to pay, HAD WE EVER RECEIVED IT! Don't fall for the facade! These are old buildings, you can hear everything and the updates are just as mediocre as everyone else's. Thank goodness for the other reviews they can't remove that will tell you the same thing. I wanted to give them one star... Original Review Below: This is my First time living here and I have NEVER had such a hard time with property management at any other apartment complex I have lived in. They will stick you with charges about things they never told you about and will make you pay them. Also discovered that we are paying significantly more for a non-updated apartment so they will get your money however they want and they definitely won't call you back even if you leave multiple messages. Really disappointed. If you like being woken up at 7am on a weekend - the lawn maintenance staff will do that for you! Weekly! If you like signing paperwork and having it go missing, the office staff will do that for you! (keep copies) Maintenance and Pool are the only positives about this place.

These are by far the worst apartments I've ever lived in. We have 6 months left on our lease and are contemplating paying the...

These are by far the worst apartments I've ever lived in. We have 6 months left on our lease and are contemplating paying the feed to break it. In the 6 months since we moved in we've had more times maintenance has come into our apartment than any I've lived at ever before. There always seems to be some random project or thing that needs to be "checked." They also come in unannounced and will not make any exceptions. Work night shift? Doesn't matter. Have a newborn? Nope, they don't care. They will come into your apartment and make noise unannounced. As I sit here typing this, they are currently doing demo work on the apartment upstairs. When asked if they could possibly come back another day, as we both work tonight. Their answer is "sorry about your luck." Maintenance also rudely parks their little golf spots so we can't pull into our own parking spots. Most outlets don't work. When we moved into our newly "renovated" apartment, there were paint specks on the laminate floors from the "new" (read: poorly painted old) cabinets. The "hardwood" (aka laminate) floor is installed incorrectly so we have gaps between cabinets and floor. Also, they tell you it will only be $40 to rent a washer and dryer per month. Actually there is an approximate $150 installation feed plus it's $60+ dollars per month. Also, if you do a lot of online shopping - this is not your place. No packages come to your door, they are all routed to the office. I've had numerous times where I've went to pick up a package that was said to have been delivered, yet told it wasn't there (when it actuality, it WAS delivered.) These are just a few things...The size of the bedrooms is decent and the layout is nice, which is why I have one star. I never write reviews, but these apartments have been the WORST.

This is my First time living here and I have NEVER had such a hard time with property management at any other apartment complex...

This is my First time living here and I have NEVER had such a hard time with property management at any other apartment complex I have lived in. They will stick you with charges about things they never told you about and will make you pay them. Also discovered that we are paying significantly more for a non-updated apartment so they will get your money however they want and they definitely won't call you back even if you leave multiple messages. Really disappointed. Maintenance and Pool are the only positives about this place.

Marquis on Edward Mills is really great! Five stars all the way. I have been working with Michael for approx. a year and finally...

Marquis on Edward Mills is really great! Five stars all the way. I have been working with Michael for approx. a year and finally got my house sold and moved in to my apartment on 6/15/15. He has been wonderful with taking care of all of my concerns and has made this whole experience a pleasure! The staff are all very nice and helpful. The apartments are very lovely and the landscaping is beautiful. My maintenance requests have been handled immediately. Fellow renters have been very friendly. Really, really nice place to live!

i lived there for one year and decided to move out since i couldn't afford the rent anymore, everyone is so friendly i loved...

i lived there for one year and decided to move out since i couldn't afford the rent anymore, everyone is so friendly i loved this place they are so helpful and when i left my boxes after i moved they kept them for me. i loved this place awesome place to live

I have been at the Marquis at Edwards Mill for a total of 3+ years now and have been very happy. First and foremost,...

I have been at the Marquis at Edwards Mill for a total of 3+ years now and have been very happy. First and foremost, the staff is incredible. The salespersons in the office are always polite and tend to any needs I might have in a pleasant, efficient manner. If I ever have a service problem, it is taken care of many times on the same day I requested it. The service staff is always friendly and eager to attend to my needs. The grounds are always manicured and beautiful. Rarely are the trash and recyclables bins overstuffed. When I had to use the laundry facilities, they were all functioning properly. In general, I always feel very safe on the grounds, and my neighbors are friendly and unobtrusive. The location is very convenient to shopping and access to I40. I feel like I am out in the country sometimes because the NC State property is so close and it is unlikely that more development will take place around me. The staff always goes out of their way to take an extra step above and beyond their duties. If one of the service guys sees me on my way to dispose of my trash, he always offers to take it for me. I have had one of the salespersons meet me outside the office with my postal packages. Once I was locked out of my apartment, and one of the service guys got a key and let me in. I appreciate all of these extra perks very much. The management has also been very receptive to my needs. When I had a rodent problem while out of town for a month, the management arranged for the staff to check t the traps every week for me while I was away. My living area carpet was replaced at my request because the stains were intolerable to me. Stacey and Chris are always open and available to take care of any extraordinary requests. Overall, I consider my decision to downsize and rent a success and as I said before, I am very happy living here at the Marquis at Edwards Mill.

My husband and I have loved living here! I have lived on the property since June and my husband recently moved in in December....

My husband and I have loved living here! I have lived on the property since June and my husband recently moved in in December. When I lived alone, I always...

I've lived here for nearly a year and I absolutely love it. The apartments are very nice, modern, and comfortable. You can never hear...

I've lived here for nearly a year and I absolutely love it. The apartments are very nice, modern, and comfortable. You can never hear your neighbors, it's dog-friendly, and the community is very nice. The staff is great and very personable. Maintenance requests are done in a jiff.