**UPDATE** A month after we moved out (May), we received a letter containing a breakdown of all the things they used our deposit for....
**UPDATE**
A month after we moved out (May), we received a letter containing a breakdown of all the things they used our deposit for. We saw that we were being charged for THREE months of renter's insurance, even though, we have had this insurance since we first moved in. Around February (while we were still living at the boulevard), my husband talked to Amy about fixing that. We talked to our insurance company and they said they faxed the appropriate information. At the end of our lease, we find out that Amy never got this issue resolved and now we were charged $45 for the months that we had renter's insurance. My husband called her back in June to ask her what was going on. She said she was going to call an office of hers to resolve the issue. One month later, she answers the phone (since she never bothered to call us back), and told my husband that she was "just about to call these people." Convenient, uh? It's August 2nd and we STILL have not received our money back for the overpayment. She's awful and makes up excuses for everything. Avoid this place as long as SHE is in charge.
Oh, and one more thing, she asked my husband to ask me to delete the previous review about her, because it made her look bad. Disgustingly unprofessional.
Three years ago, we moved into the boulevard with Logan as the manager. I havent met a person as caring and attentive as he is. He took care of ALL issues, big and small, within a FEW HOURS (IF that!). Hed even fix things himself! (Yeah, awesome human being). He knew his tenants by name, and seemed happy to be here, including Saturdays. After Logan was gone, Lisa was hired, and she definitely tried to fill logans shoes. After October, 2017, the overall cleanliness of the place started to go downhill. Neighbors are sketchy and they smoke all the time. The new manager doesnt care for the tenants, doesnt remember anything you tell her, and takes ages to get something small fixed. Its a disappointment. We are now moving because there was a breach in our security thanks to this lady. I cant believe that after two great managers (Logan and Lisa), this person was hired.
I would not live here even if the rent was free if shes around.