Beacon Hill

Terrible management. Car has been broken into multiple times, there is no lighting in the parking lots. They have no grace period for rent....

Terrible management. Car has been broken into multiple times, there is no lighting in the parking lots. They have no grace period for rent. Management only cares about money, not their residents. Save your time and money and do not move here. There are plenty of apartments much better around that are fairer in price and are much more reasonable to their residents. Ive had a leak since Ive moved here and they fixed it 7 times, the buildings are old, they never clean them and stink in the hallways. Ive been in multiple units, cannot wait to move.

DO NOT MOVE HERE! Learn from others mistakes and see what the "market rent" is just down Maplewood Blvd less than a 1/2 mile...

DO NOT MOVE HERE! Learn from others mistakes and see what the "market rent" is just down Maplewood Blvd less than a 1/2 mile from here. I will start with some praise. Its great that the unpersonable, rude, condesending , lying , Val Richards is no longer running this property. However, she left her useless, clueless, seat filling should be replaced with a kiosk assistant. Cassy , Cathy whatever her name is I do not think I can state this enough she is USELESS. And she has a "matter a fact" attitude to match. Moving as everyone knows is right next to getting a root canal. My dealings with the Beacon Hill staff despite paying my rent on time or early each and every month have been to say the least frustrating.... I'll let you be the judge. 1. I paid my April rent EARLY in March in full. Beacon Hill does not except partial payments. I receive a receipt for the check I hand directly to the property manager Bonita. One would assume your rent has been paid for the month at this point. NOPE. 4 days later I get a notice on my door saying I owe another $15 dollars "please pay by the 10th" I did because its my word against their calculations that they receive from a "3rd party" that they don't have access to the figures until the 1st....when the rent is due...or at least that is according to USELESS. 2. I've had roaches, ants and spiders periodically over the past 2 years i've been here. Beacon Hill will only "treat" your area if you tell them this... they do nothing to be proactive. I've been home when they have "treated" and its no wonder the pests come back periodically. 3. Last year to undermine the raising the rent and not improving the facilities that I live in. I payed $300 dollars up front to keep my rent the same. I travel for work and I forgot to pay 4 days prior to the first of the month and attempted to use the online rent pay .... I walked thru it with Val Richards over the phone to let her know its not allowing me to enter the rent amount I need to pay. She says "dont worry I will waive the late fee since you are getting back after the 1st of the month." Fast forward 10 months later and that USELESS person I mentioned previously tells me my $300 dollar credit is gone due to a late fee that I payed in July. I wasn't late I called 4 days prior to let them know of the situation... their system was not working.. you get where am going with this. Does that mean you take late fees out of deposits too? 4. They raised the rent a 2nd year in a row saying "the market rent is actually 20 dollars more than what you're paying" After a 5 minute google search I found 2 places within 5 miles of Beacon Hill for less. Why didn't I move do you ask? Because here at Beacon Hill you have to give 2 months notice to leave and I received a note on my door 3 days prior to the 2 months stating my rent is going up... I bet if they gave 2 months notice that they ask for residents, that their rent is going up I bet this complex would be empty. Make sense of this. They offered to paint 1 accent wall of my choice in my apartment or clean the carpet in the common areas for free. I asked USELESS can I save that "free" cleaning of the carpet for when I move out, since Beacon Hill requires that you have a professional company clean your carpet when you move out, instead of doing it now? You know what her and the property managers response was? "We can't do that, if you want us to clean it when you leave we can take $80 dollars out of your deposit so you don't have to come out of pocket" ? WTF???? Do yourself a favor and drive thru at night and see how safe you would feel in the unlit parking lots riddled with potholes at Beacon Hill and then drive a half mile up Maplewood Blvd and look at the other apartments complexes that have the same "market rent" and gauge it with Beacon Hill. That in combination of the tom foolery I have shared with you should be enough for you to stay FAR away from here!

The worst place.. poor management poor maintenance workers.. it's 83 in my apartment an they say it hasn't been hot enough outside to fix...

The worst place.. poor management poor maintenance workers.. it's 83 in my apartment an they say it hasn't been hot enough outside to fix it.. well if you pay almost 800$ for rent you should be able to use your a/c when ever the hell you want..

The property manager Jaime was the worst. Her and Val would play good cop bad cop. I had black mold growing in my closet....

The property manager Jaime was the worst. Her and Val would play good cop bad cop. I had black mold growing in my closet. It took four months to get it taken care. I had to call Tara in corporate repeatedly. Great location but definitely in need of a professional management.

Worst place to live... EVER! When we first moved in (12 month lease), we asked for a few things to be fixed for the...

Worst place to live... EVER! When we first moved in (12 month lease), we asked for a few things to be fixed for the safety of our children. They were NEVER fixed. The manager in the office is INCREDIBLY rude. They claim they will work with you if you are late on rent (my boyfriend and I are both servers). They have no grace period for the rent. After the 1st of the month, automatic $40 late payment. They claimed they would work with us and we didn't have a problem paying the late payments, we always agreed to pay them. One day an eviction notice shows up on our door with only 15 DAYS LEFT IN OUR ONE YEAR LEASE. She had worked with us all year long and then put us into eviction. We went to court with ALL THE MONEY (which she told us on a phone call earlier that week that she would accept it if we brought it to court) and she refused payment and had us evicted. Before we had even received eviction papers, they put a notice on our door at 6 AM (that day) saying they were coming for an "inspection". They didn't give proper 24 hour notice. The assistant and the maintenance guy came to do the inspection and they continued to make rude remarks the entire time about how easy it would be to flip this apartment... we had no knowledge of the eviction at this point. They are HORRIBLE. Her assistant doesn't know anything, so when you call to the office, just ask to speak to the manager to begin with. They don't clean the buildings AT ALL. We lived here one year and I can remember someone coming to clean the hallways maybe 5 times the entire year. The last issue we had were the WASPS! They were ALL OVER! The maintenance man had even made comments about them... BUT they NEVER did anything about it. Worst experience ever!

awful they have mice and ants in the walls. Manager is rude, and yells. they make their own rules outside of the goldmark franchise...

awful they have mice and ants in the walls. Manager is rude, and yells. they make their own rules outside of the goldmark franchise to where its unreasonable, They rip you off for what you pay for. Will not go there again. They will try and rob you of your dollar under any circumstance.

I only lived there for 3 months. I had more issues than I have time to type about. They did a few illegal things...

I only lived there for 3 months. I had more issues than I have time to type about. They did a few illegal things while I was there. Ignore noise complaints and much, much more. They play favorites. If you haven't been there a long time then you are disposable, you can't speak up about issues they just look for a reason to kick you out then. HORRIBLE PLACE TO LIVE if you want consistency and dependability.

Because of the staff at Beacon Hill, I will never again rent any properties from Goldmark Property Management, nor will I ever recommend them...

Because of the staff at Beacon Hill, I will never again rent any properties from Goldmark Property Management, nor will I ever recommend them to anyone. And calling the local regional office and national corporate office does no good. Residents are continually lied to (apparently they think we don't talk to each other). Whenever they are called out on one of their lies, they do not own up to it. One in particular will just smile and shrug her shoulders. Since GM took over from NP Dodge, the quality of the property has gone downhill. The complex went from looking like a nice place to be with beautiful landscaping to what now can best be described as a slum. The building hallways used to be cleaned regulary and smelled very good, now...the carpets are stained and gross and the entries smell terrible. GM just put A LOT of money into the clubhouse that does not benefit the residents, yet most of have appliances that are at least 20 years old. There are 2 washer and 2 dryers for 12 units and these are extremely old and hardly ever work. When I asked the office about replacing them Jamie said "well that isn't going to happen". Um, excuse me? Your company can dump tens of thousands of dollars into a useless clubhouse, but can't provide your residents with decent working appliances? Because of these things and the poor management of Goldmark, they are losing a long-term resident who was going to sign on for at least 2 more leases. I would suggest that their corporate offices take a look at the way things are being run. I know there are always suckers out there and the apartments will always get rented. But in speaking with other property management companies, the ideal tenant is a happy, long-term one. Goldmark would rather have high turnover. What a shame.

The customer service at Beacon Hill is terrible, they are definitely in the business to mislead and take advantage of people. Do not let...

The customer service at Beacon Hill is terrible, they are definitely in the business to mislead and take advantage of people. Do not let them fool you. Make sure to double and triple check all documents and everything you sign. And get everything they tell you in writing, signed and dated (even the smallest things, trust me!) I only signed a six month lease and am VERY glad I did so. I could not wait to leave. Security is a joke. Cars parking in the lot were broken in to. The lock to the front door had to be changed all the time. Maintenance did not really want to fix anything. The garbage disposal gave me problems from day one, and all they did to "fix" it was to tell me not to use it. Neighbors were loud (especially in the middle of a week night) and obnoxious. The hallways smelled. And the sprinklers were set up to spray anybody walking into the building.

I loved living here. There was a lot of room, a pool to swim at, and great management. We had a problem with our...

I loved living here. There was a lot of room, a pool to swim at, and great management. We had a problem with our dishwasher, and they replaced it the next day! Only problem was that there weren't washers and dryers in the rooms (though there were shared ones in each building which is ok).