Monroe Terrace was the worst place I have ever lived. DO NOT LIVE HERE!!!! From signing the lease all the way to getting my...
Monroe Terrace was the worst place I have ever lived. DO NOT LIVE HERE!!!!
From signing the lease all the way to getting my security deposit back, it was a disaster.
First of all, I was looking for a short-term lease for the summer as I had a professional internship. My roommate and I told them that via writing and in person multiple times. They told us prices, We picked an apartment, and they sent a 1 year lease… Then when we fixed that, they changed the prices dramatically.
After move in, we found that Management was TERRIBLE. They don’t know how to keep track of rent checks and ask you to pay more and then realize their mistake but take up to 5 weeks to give extra money back.
They don’t know how to distribute mail, Amazon will say it is delivered, and you do not get an email that it has been received for another 2-3 days.
They have set hours for the main office: 8am-5pm. But they frequently close early, and for those of us who work from 8-5, this is VERY inconvenient. And doesn’t allow for you to get packages, or address any concerns.
The apartments are VERY UNSAFE. Multiple emails about doors being kicked in, and external doors do not lock. Anyone can come in and out.
We had small bugs in our carpets due to past tenants having pets. And we had gnats. They said it was our responsibility to take care of it.
HORRIBLE PLACE TO LIVE. DO NOT LIVE HERE.