Kenneth made a potentially complicated application process so easy and enjoyable. We moved in on short notice but Sakuras team was ready to help...
Kenneth made a potentially complicated application process so easy and enjoyable. We moved in on short notice but Sakuras team was ready to help us along the process and did so efficiently and with kindness. We have had lots of bad apartment experiences the past two years (rats, bad management, breach of peace) and finding Sakura felt like a miracle. The one apartment we never had an issue with before was an Equity Residential property so we decided to come back to another Equity property, and were so glad we did. All the staff is friendly and accessible, weve found communication easy. We had minor appliance issues that were quickly addressed and solved. Staff always greets you and is professional. They also always have someone in the lobby or on property, which makes me feel safe. Amenities are top notch and the location is so convenient. We love it so far!