Camden Russett

Ive been living here for about a year, and I just renewed my lease, and I must say that although no community is perfect,...

Ive been living here for about a year, and I just renewed my lease, and I must say that although no community is perfect, the staff does their best to make sure that their residents are satisfied and that all issues are resolved to the best of their knowledge. Would rate 5 stars but CAMDEN, I need that discount....... :)

I been living here about 2 1/2 years everything has been cool everything has been very simple maintenance is very fast though not alot...

I been living here about 2 1/2 years everything has been cool everything has been very simple maintenance is very fast though not alot of maintenance workers maybe 1 or 2 but the speed in which they get things done has been very fast Everything isn't perfect but at least they strive to make it like perfect for u Only con is the parking have to get a daily pass for parking for visitors and only one reserved car per leaser but its ok though

I am enjoying my time at Camden Russett! I want to thank Charlee who was my leasing agent and Tiana who help me out...

I am enjoying my time at Camden Russett! I want to thank Charlee who was my leasing agent and Tiana who help me out Both was very professional and friendly.

From the start to finish process. The quick response when intially inquired. Mary the leasing Spevialist provided OUDTANDING customer service, she was very detailed...

From the start to finish process. The quick response when intially inquired. Mary the leasing Spevialist provided OUDTANDING customer service, she was very detailed in answering all of my questions.... And most importantly she was very pstient. She was knowledge about every intity of this property. I will be moving in next week and I am elated about my new home for my son and I....

My sister moved here really nice location but horrible service. She has been asking to have a frame door fix since July they came...

My sister moved here really nice location but horrible service. She has been asking to have a frame door fix since July they came to take pictures and is December no one has come. She spoke with Kester Sanchez assistant manager and treated them like they had no right to be upset told them they need to pay for the frame door. Treated them like they were ignorant this is my sisters first apartment and should not be going through this. Where I live in a weeks top my door was fixed dishwasher replace tub glazed and bathroom painted excelente service. But this apartment is horrible I don't recommend it all. Trying to get her to move to rockville. This management and maintainance is horrible. My sister travels a lot for work and notice also that someone stole a shot glass that my daughter gave her when she travel to Peru. My sister remember that week maintenance came to fix the garbage disposal. She call the office and stated that a shot glass is missing they told her why she waited so long to notice. I mean come on you trust that they have profesional maintainance. Please do not move here awful place to live.

I commend Camden Russett staff members for making my residency so very pleasant. I moved here May 2017 and between Leasing consultants Tiana and...

I commend Camden Russett staff members for making my residency so very pleasant. I moved here May 2017 and between Leasing consultants Tiana and Charlene, they made my move in run smoothly. They were attentive to my needs and followed up on every one of my request. Even before move-in, they realized the punch deadline was going to be impossible for in time for my move-in date. They made it happen anyway. Brandon the maintainence supervisor and his crew worked overtime to ensure they didn't have to reschedule my move-in date! I point out littetally a few things that needed attention and before I returned home from work the next day they were completed. Every encounter with them was professional, and they over achieved in rendering excellent customer service. If they ran this property, the ratings would be superb.

This is a lousy excuse for "luxury living." Camden reals you in with really good rates for your first year, then they jack up...

This is a lousy excuse for "luxury living." Camden reals you in with really good rates for your first year, then they jack up the rent by $150 after your...

Their has benn two fires in the last three months. My family and I have moved over to russet thinking that it would be...

Their has benn two fires in the last three months. My family and I have moved over to russet thinking that it would be a beautiful way off starting over, but it wasn't. Our fire started with the washer and dryer, they both blew up and it has coused an electric fire. We lost so many items, yes the office payed for our stay at the hotel but when our days that they paid for were up we had to fin for our selves, please do not be trick into a lease that may seem peaches and cream.

UPDATE JULY 2017----- Was a victim of car vandalism. When I first moved here, the community was experiencing several vandalism incidents with wheel thefts...

UPDATE JULY 2017----- Was a victim of car vandalism. When I first moved here, the community was experiencing several vandalism incidents with wheel thefts and air bag thefts. Nothing was done to prevent this, especially false promises mentioned in my earlier review, such as better lighting and cameras. Management/Front office staff has changed a couple times. Plus, the 15-month lease they lock you into is very inconvenient when you are trying to leave. Additionally, the town of Russett is just a "hot" area for crime, stemming from the local motels that are only packed on the weekend nights and the Wal Mart that stays open late. All this together is a deterrence and has ruined my experience here. I was told that corporate could not do anything for me because its open parking, yet nothing is done to prevent things like this from occurring or making residents feel more secured. If I read a review like this beforehand, I would not have moved here. You are better off at a different complex. In my original review from May 2017 I highlighted some pros, such as the original front office staff, but since then they are all gone. Some of the negatives also include the age of the buildings (which due to the courtyard style and also wood-based of the building makes your upstairs neighbors very loud when they walk, even if they are not heavily walking). The positives do include maintenance who have responded to our requests and done everything in their power to make us feel right, kudos to Brandon. There is a full-size washer & dryer, so that is good. The comcast technology package is a hit or miss; its mandatory for you to pay it along with rent but you can probably find cheaper deals if you bundle it on your own. I would really read up on crime in the area and let that be your deterring factor.

Staff is very helpful!! Whenever I have questions about anything they are Today I came into the office to get information about transferring into...

Staff is very helpful!! Whenever I have questions about anything they are Today I came into the office to get information about transferring into a different apartment and Kester was able to assist me throughout the entire process. I love living here and I have recommend this apartment complex to many friends and family!

I love my Camden home! My family and I moved here 3 years ago and have loved it from day one! The units are...

I love my Camden home! My family and I moved here 3 years ago and have loved it from day one! The units are up to date and cozy all year around! The staff are amazing, Charlene is my fav, she gives a friendly greeting daily to my entire family as we arrive to our home. Maintenance is caring and quick, Brandon is A1 in fixing issues big or small and did I mention quick! Wonderful place to call home!

Lets start with the staff, I think they are wonderful. If anything, I believe they inherited a lot on their plates that they are...

Lets start with the staff, I think they are wonderful. If anything, I believe they inherited a lot on their plates that they are trying to get control over. When we first toured Camden, Pam and Charlene greeted us and showed us everything in the community (even with a cart ride to the units). Keep in mind, this a big property, they have their main complex where the clubhouse is located off of Summit Ave but they also have a tertiary complex up the road as well (which I understand is a bit newer than the main complex). When we toured, we had locked in a unit on the third floor (which had high ceilings and a fire place). But during the process, the tenant who was going to vacate the unit decided they wanted to keep their unit and we had to essentially start over the leasing process (I know this is out of their control, but I think a deadline should be kept strict and not mess up other people's lives). Before I start, be advised there is a technology package (from Xfinity, cable and internet) and valet waste (where they come and take the trash from outside your door to the dumpsters on the weekday evenings) that are non-negotiable fees (approx. $120 together). So keep this in mind with your search, since utilities are separate as well. The current unit we are in is 2bed/bath w/den. Its a nice size for a couple and roommate, but for family I think it would be a bit of a snug fit. The unit itself that we received seemed to have an updated package of a fridge and stove. The dish washer was old (and eventually it broke, but they came in and gave us a new one, which I thought was great service by the complex to do and the maintenance team was diligent in ensuring they got the job done). Our service requests have been completed in a timely manner and communication with the front staff (especially Heidi) has been positive. Being that we shared with a roommate, having the laundry room in the opposite bathroom was a bit weird but we managed. The one thing that is troublesome is the noise, since the apartment is a courtyard style, it is wood based and you can hear your upstairs neighbors when they walk (floors creak); it is even worse if they are jumping or running. The upstairs unit has a dog and we can hear it and also when they open their sliding door. I know these units are older so I don't see how they can really stop that noise without doing a total rebuild on all the units. Our unit was on the 1st floor, near the stairwell (which is where the bedroom was located) and man could you hear the foot traffic going through the hallways for the other units. But if you get a top floor unit (also be advised, no elevator=courtyards style), you wont have to deal with that and you would get high ceilings. The other troubling factor is the parking (which is free, great!), but this leads to visitors taking up resident spots in front of your building and cars left abandoned in the complex. When we toured, we were told there would be more community officers on duty and installation of new LED lighting to brighten up the place at night, all of which has not happened (6 months now). I can understand budget/money tie ups, but something should be prioritized with the amount of car vandalisms that have occurred since we have moved in. The location is great for sure; you are footsteps away from Sam's Club, Wal Mart (which can be good/bad), an Anne Arundel County library, community center for Russett, and nice trail to bike or job along. You can grab the Balt/Wash Pkwy right off the main road so you are right in-between Washington, Dc or Baltimore. Plenty of food options around, you can't beat the location honestly, so it makes it worth it. So with location in mind, the staff, & maintenance service, it is a solid 5-star location, but with the downsides of the noise, parking, and safety, its more of a 3.5 star complex. I think if these are tackled (also some renovations), it would help the complex.

We moved in August 2016. We love the area everything is close Target/Walmart/Shoppers/.Our neighbors are very nice and have been helpful. Management and maintenance...

We moved in August 2016. We love the area everything is close Target/Walmart/Shoppers/.Our neighbors are very nice and have been helpful. Management and maintenance are professional and provide satisfactory service. Our place is spacious its perfect for us.

Not worth the money at all. They overprice they're small un-updated apartments then what you can get for anywhere else! They have no good...

Not worth the money at all. They overprice they're small un-updated apartments then what you can get for anywhere else! They have no good amenities, the gym is a joke, the pool is barely maintained. They have no security so be prepared to have your stuff vandalized or stolen. I've seen cars get broken into and motorcycles stolen. You'd figure with the money they charge for basic stuff they'd have enough for security cameras at least but no. Instead they'll harass the residents about proper times to leave the trash out for the valet to pick up. The trash valet isn't even that good they don't come on the weekend which would be the most critical time to have that service. Management is always changing the rules then fining people as well. Live somewhere else there are more affordable places in nicer areas than this place.

Ms. Tiana Suarez was great in helping me during my tour of Camden. She was Knowledgeable, personable, helpful, and just a great individual to...

Ms. Tiana Suarez was great in helping me during my tour of Camden. She was Knowledgeable, personable, helpful, and just a great individual to do business with and probably one of the main reasons for my choosing Camden as my home. I have found the maintenance personnel here to be very friendly, helpful, and responsive as well. Think I will enjoy my stay here at Camden.

Been living here for about 3 years. Love everything about camden. I wouldn't tell you nothing wrong. Come to camden you will enjoy living...

Been living here for about 3 years. Love everything about camden. I wouldn't tell you nothing wrong. Come to camden you will enjoy living here. You do have some tenants that have silly request and silly complaints, which I feel like if you really that simple minded just go buy a house, instead of asking for so much from an apartment complex. Come to Camden. #camdenliving

Camden Russett is a great location to the 295 parkway . They also have a great staff and a good maintenance team with Brandon...

Camden Russett is a great location to the 295 parkway . They also have a great staff and a good maintenance team with Brandon leading the way. Parking sometimes may be an issue , but they provide garage parking. The only bad review I can give is I hate Valet trash service, it sucks , neighbors are very lazy , will not walk trash to dumpster, if they missed valet trash. 5 Stars , but Valet trash service brings down to a 4 star

Camden Russett's is in a prime location! Great stores and shops. They're so close! Tiana, one of the leasing consultants, was the best! So...

Camden Russett's is in a prime location! Great stores and shops. They're so close! Tiana, one of the leasing consultants, was the best! So friendly and helpful! Def check this place out!

I have lived in Camden Russett apartments for almost three years now and i will say so far great. The buildings are not the...

I have lived in Camden Russett apartments for almost three years now and i will say so far great. The buildings are not the newest and don't have updated appliances but they work just fine and are well maintained. The maintenance team does a great job. The staff at the rental office is always always very pleasant and willing to go that extra mile to help fulfill your needs. I will recommend this place to anyone looking.

DO NOT RENT. I changed my mind about moving due to having a broken ankle. I canceled the hold over 2 months ago and...

DO NOT RENT. I changed my mind about moving due to having a broken ankle. I canceled the hold over 2 months ago and STILL have NOT received a refund of my security deposit! I keep getting the run-around and now have been told that I have to pay a "stop payment" fee for a check that I have NEVER received. Are you kidding me?!?!

I am thrilled to have chosen Camden Russett as my new home! I moved in exactly one month ago and was thoroughly impressed with...

I am thrilled to have chosen Camden Russett as my new home! I moved in exactly one month ago and was thoroughly impressed with my apt and the staff at Russett. The gift bag they gave me at my move in had some great essentials that came in super handy as some had slipped my mind during my move. Hedi and Pam are great and Charlee is awesome.

Overall I really enjoyed staying here in Camden Russett. It's a good location to DC and Baltimore. The staff are always very helpful and...

Overall I really enjoyed staying here in Camden Russett. It's a good location to DC and Baltimore. The staff are always very helpful and professional. Any questions that I had there were quick with their response. There was only one issue that I didn't have resolved while I was a tenant. The winters are the only con that I have with this place. After you work hard to clear your car off to get out they push it right back up on your car. I would recommend this place to anyone that is new to the area. Great location to Sams, Walmart, Target, grocery stores, and much more.

We relocated here in August and everything has been wonderful, until someone broke in our house. We were going back forth out of town...

We relocated here in August and everything has been wonderful, until someone broke in our house. We were going back forth out of town because of my mother's illness and passing. I guess someone was watching us. One evening at around 8pm our alarm went off while we were out if town. The theifs face was caught on camera but it has yet to be released to the community. The maintenance man stayed and boarded our door and made sure it was secure. Heidi the manager called telling all the things they had planned to ensure this never happened again. We just got the LED lights outside this week and I am not sure what else has been completed. I hate knowing we are living right here with someone who violated our home.

Hi... I have been a resident for 2 years and I really love where I live. The property is always taken care of from...

Hi... I have been a resident for 2 years and I really love where I live. The property is always taken care of from the outside grounds to inside the units....

My experience has been horrible living here. Constant break-ins and cars being vandalized. Management has done a horrible job in addressing and or fixing...

My experience has been horrible living here. Constant break-ins and cars being vandalized. Management has done a horrible job in addressing and or fixing this problem. A couple cases of armed robbery has added to the bad experience. Folks don't be fooled by the exterior appearance or the fake politeness of the rental office. Stay far away from this apartment community.

Maintenance didn't fix things properly. Way to much money for what you get. Hidden fees, why do I have to pay for cable I...

Maintenance didn't fix things properly. Way to much money for what you get. Hidden fees, why do I have to pay for cable I don't want, and my water bill and sewer is a separate that jacks up the bill higher. Top it off they charged me bs so I lost my security deposit. Don't live there not worth it even though it looks nice.

I have been living in Camden Russett since 2007. In comparison to what Laurel seems to offer, it is not too bad. However, it...

I have been living in Camden Russett since 2007. In comparison to what Laurel seems to offer, it is not too bad. However, it is not the best place as far as the employees of the leasing office go. Once I placed a maintenance request for a drawer that was broken. They removed the drawer to be repaired. I received it back two months later after I requested it. I hadn't heard a word from them in the meantime. Recently, we had a few significant snow storms. The parking lots in the complex were not cleared for months. We just saw the snow disappear the weekend before last when it rained excessively. The area around the leasing office had the snow removed but the rest of the complex was still affected by the snow. It was ridiculous. I corresponded with Angela, the manager of the complex, who ultimately left me hanging without a response. It is unprofessional and unacceptable. Although the unit that I live in is nice enough, the staff here are well below average. When you pay so much money for an apartment, you would at least think that it merits a response to an inquiry...