The Standard At Knoxville

Don't trust the good reviews, they cannot be real. This is the worst place, never live here. Everything you can possible imagine goes wrong...

Don't trust the good reviews, they cannot be real. This is the worst place, never live here. Everything you can possible imagine goes wrong with this place. Its dirty, stinks, horrible management, way overpriced. I have had several issues such as maintanace walking into my apartment without notice, (once without even knocking they came into the wrong apartment!!), broken keys-which they charge you $75 to replace, fire alarms in the middle of the night, and water leaking from my ceiling. There are so many other great places to live this place is awful.

I have loved living here since it has opened! All of the staff and maintenance team are definitely top tier and are always trying...

I have loved living here since it has opened! All of the staff and maintenance team are definitely top tier and are always trying to find ways to make the experiences better for the students who live here. They have great events put on by the community ambassadors and I have met so many great people. Also, there are so many peaceful places at this complex where I can sit back and ponder my great decision to live here. :)

The Standard is very well kept at all times. The staff is friendly and the doors lock and a security guard is onsite during...

The Standard is very well kept at all times. The staff is friendly and the doors lock and a security guard is onsite during off hours. Makes me feel that my childs safety is their ultimate concern. It has great amenities with a pool, fitness room, tanning beds, private mail boxes, game room, study room with free Starbucks coffee for late night studying. Overall it is an awesome place to live in Knoxville!

The Standard is the absolute BEST apartment complex to live at off-campus. Not only is the location ideal, being literally across the street from...

The Standard is the absolute BEST apartment complex to live at off-campus. Not only is the location ideal, being literally across the street from campus, it is the nicest and most high-scale complex near campus. The office staff are happy to listen to concerns and solve issues you may have as quickly as possible. Maintenance has a quick response time to requests and they're almost always fixed in less than a week when parts need to be ordered. I always feel safe in and around the building at night because of the lighting, door security, and cameras. There are your standard resident issues where some people are not abiding by policies when it comes to property cleanliness, but they are quickly addressed by the staff. They are super pet friendly and were super welcoming to me and my service dog. I plan to make this my home for another year and I did not hesitate when deciding to do so!

I have loved living here since it has opened! All of the staff and maintenance team are definitely top tier and are always trying...

I have loved living here since it has opened! All of the staff and maintenance team are definitely top tier and are always trying to find ways to make the experiences better for the students who live here. They have great events put on by the community ambassadors and I have met so many great people. Also, there are so many peaceful places at this complex where I can sit back and ponder my great decision to live here. :)

Can't say it enough: NO NOT LIVE HERE unless you want to live in a nasty dog pound. This has been the most unpleasant...

Can't say it enough: NO NOT LIVE HERE unless you want to live in a nasty dog pound. This has been the most unpleasant living experience. Not only are there more dogs than people, but dog poop and piss are not only constantly in the exterior grass ( people do not clean up after their dog) but dog feces is up and down the hallways inside the building. I never desired to live with the dog but have found my self stuck living with a dog who is allowed to jump up and eat off kitchen counters, jump on furniture, piss inside the apartment, and jump on anyone who enters the apartment. I have repeatedly voiced my health concerns to the office staff only to be met with rudeness and ultimate defense of the bad behaviors of the dog. This has been going on for half a year, and still no resolve. The price is not worth the quality of the apartments. Additionally, the trash room is always full and you can smell the trash down the hallway before you even get to the room. Save your money and live elsewhere like all the new apartments being built around campus. Also, there are at least two treadmills (mind you there is only like 5 all together) in the gym that are always broken. I have lived here for 2 years and they have never been fixed as long as I have been here. Further, they always lose and misplace packages that get delivered, and still have not come up with a system that works and will blame everyone but themselves for misplacing or losing a package. EDIT: Speaking of the Customer Service representative; that led to a dead end too. Ultimately, they wanted me to pay them money to move or pay them the rent for the rest of my lease to leave and go to a cleaner apartment complex. This was their way to "resolve" the problem I never created. They were just as unhelpful and accused me of lying about having allergies. But it is telling enough I even had to deal with someone from corporate customer service because the staff here were so rude and said they would not do anything about the issue. Like I said before, do not live here and whatever comments they write back is only to save face. They are not willing to help in anyway and are rude anytime you complain.

Hi! Do NOT live here! My friend is a tenant here and I come to visit quite often. This place is a slum! Dog...

Hi! Do NOT live here! My friend is a tenant here and I come to visit quite often. This place is a slum! Dog poop and pee fill the halls and people ignore it! Not to mention, there are a couple of times the hallway smelled like weed. I considered living here when I was relocating, but I decided not to. They just simply arent worth the money. You can rent a house for what you pay here. There is also always something wrong with the key sensor and her washer machine sucks. The gym is nice, but machines are always broken. The bathroom is nice though, I love the tub, but you can get a nice tub anywhere; Anywho, as a student you want a place where you can come home and RELAX. This place aint it. You probably get more of a break at the library.

Great Maintenance staff. David the Maintenance Supervisor is always very professional and welcoming. There needs to be more people like him in Management positions,...

Great Maintenance staff. David the Maintenance Supervisor is always very professional and welcoming. There needs to be more people like him in Management positions, with his work ethic. He is one of a kind.

DO NOT LIVE HERE! My experiences with the standard have been some of the worst I have ever experienced. My washing machine hasn't worked...

DO NOT LIVE HERE! My experiences with the standard have been some of the worst I have ever experienced. My washing machine hasn't worked since I moved in. It's now been 8 months since I moved in and they still have not done anything to fix it, thus I cannot wash clothes at all. Also, I have had a few kitchen cabinet doors fall off from regular use. In addition to that, all electronic locks on the outside of the building that residents use to enter don't work. Any resident with an apartment key cannot get into the building after business hours when all doors to the outside lock automatically. This is not just my problem but all residents'. I'm paying over $900/month for a 2-person room when I feel it's worth closer to $200/month. Absolutely absurd amount of problems with this place, and the staff isn't very good either. It's a new issue every day with this godforsaken place, and it's only a year old!

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out...

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics. *edit: the new management about the same in quality as previous management, and is completely unwilling to help with problems that arise (reported theft of a $1,200 bike was brushed off and told that a warrant was needed for their staff to even look at the security cameras). *most recent example: I was gone and my sick girlfriend was in my room, and instead of coming back within the next 2 days or even later that day like she asked( they had a blanket notice of entry from Nov 28 - Dec 1), the inspecting community manager chose to enter rudely and make her extremely uncomfortable.

The Standard is such a nice location I went in for information on rates and Kyla was so wonderful. She was extremely helpful and...

The Standard is such a nice location I went in for information on rates and Kyla was so wonderful. She was extremely helpful and intentional with me. Kyla was extremely busy and still made it know that my questions and concerns mattered. She showed me a wonderful tour of the facility! I will be back to see her no doubt!

Good experience, haven't had any problems at all. Location is convenient. The apartments are the perfect size for me and my roomate to enjoy...

Good experience, haven't had any problems at all. Location is convenient. The apartments are the perfect size for me and my roomate to enjoy our stay. The staff is great, especially the girl with the dog Peyton. Peyton is the best. Go Vols

10/10 recommend! The staff is so friendly and helpful with anything that you need. There's also dogs in the lobby which is always a...

10/10 recommend! The staff is so friendly and helpful with anything that you need. There's also dogs in the lobby which is always a plus because they are also very friendly! The complex is very student oriented, and in a convenient location! Security is always on the clock in case needed, which also makes me feel safe.

Pretty cool place. Friendly staff. The girl at the front with the pup is awesome! (I think her name is Kyla, so ask for...

Pretty cool place. Friendly staff. The girl at the front with the pup is awesome! (I think her name is Kyla, so ask for her) New workout equipment! Close walk to campus and right across from Panda Express, how can you beat that? I couldnt think of anywhere else you could live near or around UTs campus that is this TOP NOTCH!

I couldn't be more appreciate of the professional and friendly staff. The Standard has State of the art facilities with 24 security and a...

I couldn't be more appreciate of the professional and friendly staff. The Standard has State of the art facilities with 24 security and a super convienant location. This made it a perfect fit for my two kids.

***Beware of 5 star reviews within the last month, Management has been pushing new leasees to give 5-star ratings in order to inaccurately bolster...

***Beware of 5 star reviews within the last month, Management has been pushing new leasees to give 5-star ratings in order to inaccurately bolster their ratings for the promotion rushes to draw in new clients.*** Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics. *edit: the new management about the same in quality as previous management, and is completely unwilling to help with problems that arise (reported theft of a $1,200 bike was brushed off and told that a warrant was needed for their staff to even look at the security cameras). *most recent example: I was gone and my sick girlfriend was in my room, and instead of coming back within the next 2 days or even later that day like she asked( they had a blanket notice of entry from Nov 28 - Dec 1), the inspecting community manager chose to enter rudely and make her extremely uncomfortable.

I know someone who lives here and they say things have gotten a lot better. Can't speak to living here myself, but I do...

I know someone who lives here and they say things have gotten a lot better. Can't speak to living here myself, but I do know it is in a great location, has a gym on site and they cleaned up their staffing a bit. (My friend says the office will actually respond to you now) Definitely worth a look if you are attending UT.

The leasing office was very straightforward and easy to deal with when looking for a new apartment. The atmosphere of the entire complex is...

The leasing office was very straightforward and easy to deal with when looking for a new apartment. The atmosphere of the entire complex is secure yet comfortable and the maintenance team keeps everything up to date and functioning. I would not have wanted to stay anywhere else this year.

***Beware of 5 star reviews within the last month, Management has been pushing staff and new leasees to give 5-star ratings in order to...

***Beware of 5 star reviews within the last month, Management has been pushing staff and new leasees to give 5-star ratings in order to inaccurately bolster their ratings for the promotion rushes to draw in new clients.*** Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics. *edit: the new management about the same in quality as previous management, and is completely unwilling to help with problems that arise (reported theft of a $1,200 bike was brushed off and told that a warrant was needed for their staff to even look at the security cameras).

The staff at the standard is very friendly and always willing to help. I also love that they have onsite study rooms, very convenient...

The staff at the standard is very friendly and always willing to help. I also love that they have onsite study rooms, very convenient for students and great way to study with friends.

The Standard is top notch! The warm and generous staff is always tentative and willing to help however they can. The apartments and amenities...

The Standard is top notch! The warm and generous staff is always tentative and willing to help however they can. The apartments and amenities are beautiful and the location of the complex is convenient for any student

Ive been living in the standard for the first two years since they've opened. It has been the best complex that I have lived...

Ive been living in the standard for the first two years since they've opened. It has been the best complex that I have lived in since coming to Knoxville because of the friendly and caring staff, the pristine accommodations, and the perfect location. I would highly recommend this complex to anyone looking to live near UT's campus.

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out...

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics. *edit: the new management, while nice, is completely unwilling to help with problems that arise (reported theft of a $1,200 bike was brushed off and told that a warrant was needed for their staff to even look at the security cameras)

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out...

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics. *edit: the new management, while nice, is completely unwilling to help with problems that arise

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out...

Conflicting information on renewal practices and lack of care attitude towards moving forward with disagreements. Overall, would suggest not living here and checking out other apartments; its simply not worth the price you pay for cheap aesthetics. *edit: the maintenance is not properly equipped to actually handle problems thoroughly, both in skill and manpower (there is only one official maintenance worker).

My friend, who often came over to my apartment at The Standard, posted this accurate review on here but the company had it taken...

My friend, who often came over to my apartment at The Standard, posted this accurate review on here but the company had it taken down somehow. As I share every opinion expressed in this review I'm reposting it so you can still understand just how bad this place is. "This is the worst place to live in Knoxville I guarantee you. There's constantly bullsh*t parties and underaged drunk people and drugs on every floor, all the time. Drunk kids punch holes in the walls and rip signs off the walls every 15 ft, so it looks like a literal warzone in the hallways and elevators. The elevators are constantly either filled with actual urine or puddles of alcohol, but you only get to experience that spectacle when the elevators are functioning, which is roughly a third of the time anyway. The design of the building is utterly nonsense. The interior hallways are somehow missing windows so rain, snow and ice actually pour into the floor for everyone to walk through. It's not uncommon for your hallway to be below freezing in the winter. Not to mention the building itself is uglier than a prison, with flat grey ceilings floors and walls, the hallways really give you that "concentration camp" vibe every time you walk past the deathly gray hallways filled with a thick smog of weed and step over rubble from all of the destroyed drywall (with ice covering the cement floor in the winter). This is the only place on Knoxville I've ever been where I truly feel unsafe walking around at night because of all the drunks and - for lack of a better term - literal hooligans constantly destroying and attacking everything. I'm a grown man and I feel uncomfortable walking the halls of this dystopian horror come to life. Avoid at all costs. I would rather live in my car than in this actual dump."

The noise started about 7pm and did not stop until 3 am. When we called to report the noise there was no one answering...

The noise started about 7pm and did not stop until 3 am. When we called to report the noise there was no one answering the phone and no one in the office. When we walked onto the elevator there was vomit and urine. Also, there was dog feces in the hallway that had been smeared with a paper towel an left. The day we had to finally leave and head home there was a male student that was passed out at three in the afternoon on a Monday in the hallway who had uninated on someones door before passing out cold. The police were there along with some of the apartment employees . We pay a very high price to live in a very substandard apartment complex. Very cheaply built with no insulation! Would not recommend this for my worst enemy! Also, we are paying extra for a gated garage that is still not gates and they cannot tell us when that will happen. Very dissappointed!

Literally the worst place I have ever lived, one of the worst experiences I've had to deal with. Not only did it take me...

Literally the worst place I have ever lived, one of the worst experiences I've had to deal with. Not only did it take me 6 months to move in (lease started in August, my room was finally available in the middle of December), I moved into this extremely cheaply made building. You can hear EVERYTHING that is going on within the hallways because the walls are so thin, no matter what time of day. Don't even get me started on the party tower that place turns into from Thursday to Sunday. Even after several interactions with management and security, the noise and party issues were not resolved. It was to the point where I felt unsafe walking to my apartment on the weekends because of the amount of people smoking and drunkenly walk around in the hallways. All of this craziness often resulted in disgusting hallways and elevators; if elevators and hallways weren't trashed by drunk people, you are bound to find urine from the pets and the owners who refuse to clean up after them. In addition to safety, I have been harassed by people wandering into the parking garage, even one who tried to jump into my car. Though I understand the Standard doesn't have control of this, they DID have control over the people they hire, one of which was found to be stealing from residents (many of my friends having their belongings stolen) as well as doing drugs with other residents living in the complex itself. All of these lovely things come at the price of one of the most expensive complexes in Knoxville. If you are used to partying daily, you should fit right into this place. Otherwise, try to get out of your lease before you move into this nightmare. Trust me, they will not let you out of your lease once moved in, I definitely tried. Corporate is just as unreachable as the management on site.

I wouldn't recommend this place to anyone, including my worst enemy or a homeless person. You'll find yourself constantly disappointed. Not only did I...

I wouldn't recommend this place to anyone, including my worst enemy or a homeless person. You'll find yourself constantly disappointed. Not only did I move into an apartment that looked nothing like the pictures I was shown when I signed my lease, but I also was forced to move in 3 months late. Some residents moved in 6 months late. Even after having lived there for 7 months now I am still disappointed nearly every day. The hallways are always a mess, the doors are always broken, and half of the amenities (that are STILL advertised on their website) aren't even present. Maintenance workers come into my apartment for no reason with out any warning (I can tell because they move my stuff around and do not put it back) when they should be fixing the rest of the building's flaws. I am paying some of the highest student housing rent in Knoxville for what I would compare to a poorly run dog pound.

Months of trying to reach a manager! No phone calls are returned or emails. The only people who seem to work there are students...

Months of trying to reach a manager! No phone calls are returned or emails. The only people who seem to work there are students who are having to deal with the mess the management has created. This property is poorly managed, unresponsive and truly a frustrating experience. They have created such an undesirable reputation that getting someone to take over your lease is IMPOSSIBLE. Landmark Properties are the slumlords of high rent district in Knoxville!

The Standard is about appearances, not substance. Let not the Standard's greatest sin be forgotten: failing to deliver their product on time, knowingly. After...

The Standard is about appearances, not substance. Let not the Standard's greatest sin be forgotten: failing to deliver their product on time, knowingly. After being originally promised an August move-in date, my room was actually available in December. In other words, it was an entire semester late -- a semester I spent commuting an hour from home every day while others were endlessly shifted from hotel to hotel. At the time I signed my lease in May, this delay was absolutely expected by the Standard management. No unanticipated event could cause them to miss the mark by so much. They abused this unequal access to information to make a profit. Do not think that because the apartment complex has finished construction that this toxic corporate attitude does not still dominate, and will not still guide their decisions to cut corners and abandon customers in the future. This alone is enough to warrant a one star review, and a warning never to rent at the Standard. For those of you who are not yet convinced, know that even when completed, the Standard is not a complete experience. The granite counter tops seem luxurious until you notice they have not been sealed properly and stain whenever they get wet. The hardwood floors seem divine until you realize it's hardwood paneling on a concrete floor. A pool just for residents seems marvelous until you hear that it's three feet deep. One bathroom per resident seems grand until you discover that the water heater cannot even barely supply that much hot water unless showers are staggered by two or three hours. The elevators simply never work, so, if you happen to be physically handicapped or receive a leg injury, I suggest having a Plan B. Few things in this apartment were done thoroughly without shortchanging the customer: the gym is fully equipped, the washer and dryer set's capacity is huge, and the furniture is attractive and well constructed. But is the outrageous price tag worth the mere suggestion of comfort, when the beds are too stiff to sleep on? Security cannot stop the homeless from wandering into the garage and asking me for money or cigarettes, nor can they prevent the rowdier residents from punching holes into the walls for sport, nor can they eliminate the permanent weed smell of the first and second floors. And although they could clean up the wasted beer cans in the halls, the barf in the stairwell, or the dog piss in the elevator, they do not, and neither do the janitors. But, thankfully, maintenance WILL invite themselves into your room unannounced and check on the health of your fire alarms twice a month. God knows what I would do if I could not hear another false alarm? "May I have your attention, please? May I have your attention, please? A fire has been reported in the building. A fire has been reported in the building!" Trust that I have copied this warning verbatim, for sometimes it would be repeated for hours. There are plenty of other places for students to rent in Knoxville. Choose any one of them. Just not the Standard.

DO NOT RENT from these people. "The Standard"? What a joke. Nothing good be further than the truth. The are SUB-Standard. They market an...

DO NOT RENT from these people. "The Standard"? What a joke. Nothing good be further than the truth. The are SUB-Standard. They market an upscale experience but they are merely dressed up a little at first glance with nothing of substance in reality. The staff is not knowledgeable, and Lance and Brad are completely incompetent management. Mis-information, lies and deception is the flavor of the day at "the standard". Complaints are not taken seriously including our daughter experiencing noise and harassment from other residents. We didn't mind paying a premium (and they are VERY expensive) for our daughter to live in a clean and safe environment, free of drama where she could focus on her studies but this has certainly NOT fit the bill. Please save yourself a great deal of money and frustration and go elsewhere!! If I could rate zero stars I would.

Hold on to your wallets!! My son was intentionally deceived by the manager, Brad Arnold, into thinking rent was $970/month for the unit. After...

Hold on to your wallets!! My son was intentionally deceived by the manager, Brad Arnold, into thinking rent was $970/month for the unit. After my son paid a $300 application fee, we were told the $970/month is PER PERSON. guess what? $200 of that is "non-refundable", and the other $100 we were promised over a month ago has not shown up yet. Brad Arnold is either a world champion liar, or the absolute worst "manager" ever to claim that overused title. The guy is afraid to get on the phone with an angry mom - I called at least 20 times and he would never get on the phone. Instead, he forced his staff - at least 6/7 different people - to waste their time listening to my story over and over and over again. At first I thought a communication breakdown between my son and Brad Arnold was a possibility - but after my experience in trying to deal with him to get our $100 back, I am certain this guy is as shady as a sequoia. how does he keep a job?!?!?!? Landmark Properties - surely you can do better than Brad Arnold? STAY AWAY! there are plenty of great places to rent in Knoxville!!!