Mixed feelings. Lived here for two years, and experience was generally positive. Maintenance was helpful. Internet wasn't great, as others mention. But the reason...
Mixed feelings. Lived here for two years, and experience was generally positive. Maintenance was helpful. Internet wasn't great, as others mention. But the reason I can give no higher than 3 stars came when we left.
On moving out after closing on our house we were told our lease had another week or two left in it past our move out date, and therefore we owed a month's rent on our now empty apartment. This contradicted the info on the notice we'd gotten under our door, but with all of our belongings packed and that paper who knows where, there was nothing I could do. Of course they'd been informed of our move out date - they said they would have told us about the lease date, but they didn't get a chance due to COVID causing chaos. But of course, they didn't end up paying for that oversight - they settled for just keeping our security deposit. We'd worked hard to keep the place in good condition so we would get that back - as new homeowners, we very much needed the money. And that's without considering the stresses and challenges of the pandemic. But I guess I was foolish to think we'd get it back. They didn't seem to understand why I was so upset.
This ending left a very poor taste in my mouth, and I cannot recommend a place that took nearly $2,000 from me simply because they could, while advising us to just shrug it off because we just got a house - because it's not as if a couple that just closed on their first house would need every dollar they could save, right?
If you decide to live here, document and keep copies of everything. Do not trust them to honor something without proof in hand. Honestly, that's good advice for any rental situation, though.