Olive Encino

I have been a tenant at Olive Encino for 10 years. Throughout that time, I have always been happy with the management - they...

I have been a tenant at Olive Encino for 10 years. Throughout that time, I have always been happy with the management - they attend to issues promptly, keep the property in good condition, and are responsive to concerns. I love the design of the building and am happy with my apartment.

This is the best apartment Ive stayed at in Los Angeles. As a travel nurse I moved multiple times. This was the first time...

This is the best apartment Ive stayed at in Los Angeles. As a travel nurse I moved multiple times. This was the first time I felt safe and supported by a management team. Anything I had a concern about they addressed immediately. Also this is the first time I stayed at an apartment for 2 years. Im getting married in June and planned to move out and buy a house before the lease ends. They were supportive every step of the way. Special shout out to Patricia the property manager her supervisor. Also a special thank you to the Vice President of Moss and company Chris Gray and his assistant Anna for stepping in and helping me get approval for my first home loan!! So happy.

Harassment from next door neighbors continuing for a full year with minimal response from property management and corporate. Noise, screaming, thumping, bumping, slammed doors...

Harassment from next door neighbors continuing for a full year with minimal response from property management and corporate. Noise, screaming, thumping, bumping, slammed doors and extended loud conversations in the hallway right outside my door. I have been asked by property management not to open my door to ask them to quiet down. The neighbors consider it harassment if I do so. Repeated requests by property management and corporate for these neighbors' cooperation have been ignored. I record them through my closed door having loud conversations, yelling at their screaming child to be quiet, catching up on general chit-chat. These conversations are conducted in loud Hebrew; I have had the audio recordings translated. There are three apartments on this floor occupied by this one extended family. Why cant they go into one of these apartments and do the loud visiting inside their own unit, taking the screaming child with them? I have been asked more than once if I will testify, and the answer is yes, Ill be glad to tell the truth, especially about the unfair and preferential treatment given to Ezra A. and his family. Excuses are constantly being made for their bad behavior, doubt cast on the accuracy of my complaints, ongoing conversations descending into accusations of threats on my part, completely untrue and uncalled for. Repeated requests for me to have patience, be more understanding, to not expect complete silence ever, to move my couch away from our common wall three inches, and to generally put up with rude, inappropriate, disrespectful treatment from Ezra A. and his family members. This is completely unfair, wrong-headed, and in complete denial of the debilitating and humiliating effects on me, of their hateful persistence in having their own way. I do wish that someone with some power would take hold of this dangerous nonsense and condemn it. Last time I looked, this was an apartment community. Lately its become more of a battleground for malcontents to ignore common courtesy in favor of confrontation. All I want is a reasonable amount of peace and quiet. I understand coming home with tired children can be difficult and noisy. Im prepared to just ignore the noises and running feet and screams to a point after they arrive home. But an hour and a half of ongoing careless racket is not going to be tolerated. Rude and defiant behavior is both counterproductive and insulting, and will be treated as such. Its really very simple. Shut up in the hall, teach your kids not to scream in public and try to get along with the rest of us. Thats all.

I love living at Olive Encino. Ive lived here since October 2021 and have had very few, if any, problems. The community is very...

I love living at Olive Encino. Ive lived here since October 2021 and have had very few, if any, problems. The community is very safe with people able to leave deliveries/packages unattended without worrying they will get stolen. The complex is quiet and I have yet to experience any noise complaints. There are plenty of amenities including courtyards, a pool, bbq area, and a recreation center/gym. The management is always very helpful and responsive to emails and walk-ins to the office. Maintenance has been quick to respond to issues and apartments are routinely serviced as required (I.e. changing air filters, smoke alarms, etc.). Overall my experience has been great, and apartment pricing seems to be on par or lower than other complexes in the area. The only downside I have experienced is that my apartment faces the 101 freeway so there are cars close by. However, it has never been irritating and the double-paned glass helps block out a lot of the noise.