Hunters Ridge Apartments

UPDATE AS OF NOVEMBER. So they agreed to replace the carpet for a brand new one. That was nice, but we had to remove...

UPDATE AS OF NOVEMBER. So they agreed to replace the carpet for a brand new one. That was nice, but we had to remove all our furniture again, in order to have it replaced. Still looks nicer now. It seems like the administration changed, and we are noticing that in a good way. Prompt responses whenever we call or send them emails. Maintenance came in less than 24 hours to check a strange odor coming from the entry door. They sealed the area and eliminate the odor for a couple of days until they install a new door for us. So far, our experience in this community has been improving. It is a very quiet community I must say, and the neighbors are nice and quiet. -------------------------------------------------------------- October I gave them a 1 star. We have not moved in yet and we are already having issues. The living room is way smaller that the unit/office they showed us and they don't even take care of cleaning units for the next people... the carpet... disgusting!!! My husband filled a big bag with dog or cat hair... they said they would clean the carpet, but today they just did not show up... We're regretting we got to choose this place. Terrible!

We have not moved in yet and we are already having issues. The living room is way smaller that the unit/office they showed us...

We have not moved in yet and we are already having issues. The living room is way smaller that the unit/office they showed us and they don't even take care of cleaning units for the next people... the carpet... disgusting!!! My husband filled a big bag with dog or cat hair... they said they would clean the carpet, but today they just did not show up... We're regretting we got to choose this place. Terrible!

Excellent place to live! Had a 2 bedroom, 2 bathroom, 2nd floor unit with a single car garage, and in-unit laundry. The office staff...

Excellent place to live! Had a 2 bedroom, 2 bathroom, 2nd floor unit with a single car garage, and in-unit laundry. The office staff and maintenance staff are the absolute best. Completely accommodating, helpful, considerate, and efficient. I don't think that I waited more than a few hours to have any maintenance requests resolved (which were minor and few and far between). The office staff answered all questions and emails promptly. I have a small dog and the green space was safe, maintained and clean for him. The pool is lovely in summer. Honestly, I have nothing bad to say about Hunters Ridge. If I weren't buying a home, I would 100% continue to rent here. A+

Claims to offer the highest level of quality service to their residents and have won a customer service award 9 years in a row....

Claims to offer the highest level of quality service to their residents and have won a customer service award 9 years in a row. The people passing out that grade clearly aren't assessing the lack of customer service at the East Lansing location. I have only lived here 4 months now and the maintenance staff has left the door to my apartment unlocked twice now, while I'm not home, both in the first month of living here: great first impression. They must be hiring their maintenance staff from the homeless line in front of the Burger King nearby because they don't have enough competence to remember how to leave a building the way they found it. The first time maintenance left my door unlocked after they left (with lights left on) I let it slide, because as their district manager (new and improved management?) would say people make mistakes and there will always be human error. But when I came home late at night after being gone all day, and the door to my apartment was wide open, with maintenance's keys still in the door, and all the lights left on, with no sign of maintenance around, I was furious. What if I had a dog and it got out? What if all of my things were stolen? What if I was a female and there was a rapist waiting inside? The liabilities that Hunters Ridge subject themselves to are endless. If this community wasn't full of rich college kids that drive McLarens, Porsches, Mercedes, and BMWs, all of my belongings would have been stolen in a heartbeat. What is even more unsettling is that it took over a MONTH for Hunters Ridge management to give me an explanation as to why they do what they do; after ME reaching out to them relentlessly through emails, phone calls, and in person visits. They claim they left me one voicemail but there is no proof of it. After me calling their district manager (who I asked to get ahold of), she let me know that, "We are all very sorry and upset for what happened, Jimmy feels really bad about it too. We have handled the issue internally and Jimmy is still employed here. What would you like us to do? In my 30 years of experience I have never seen anyone give away free rent due to human error." In my 14 years of customer service experience, I have never seen the customer not offered a deal, whether monatarily, or replacement of product, to make things right. Hunters Ridge charges way too much to offer such poor customer service: their maintenance and management staff are a complete joke. I should have read reviews online before trusting one referral source to these apartments. And yes, the bug problem and paper thin walls are issues too. But those things can be overlooked compared to staff leaving your safety at risk. I highly recommend you do your research before shelling out thousands of dollars to move here.

It is nice place to live. Friendly neighborhood and nice environment. However there are some down sides: 1) you need to bear the paper...

It is nice place to live. Friendly neighborhood and nice environment. However there are some down sides: 1) you need to bear the paper thin wall. The wall does not isolate the sound, you can clearly hear the TV noise when your roomie is watching TV in his bedroom. You may also hear up-stair's noise. 2) SO MANY BUGS. If you are afraid of bugs, this is not a good place for you to live. I am super afraid of moth. and there is a light near my door, every time I go back home and open the door is a pain of ass for me . Because the Light attracts the moth and other un-know names' bugs! You may also find spiders in your bathroom and kitchen, various size and color. lol.

I like the nicety of the apartments. They are aesthetically pleasing. The children next door cry a lot, the people on the other side...

I like the nicety of the apartments. They are aesthetically pleasing. The children next door cry a lot, the people on the other side of me have a very unhappy child or 2? during the day and if I am in the kitchen I can hear them. I can hear the people above me and they probably hear me too. They have very nice maintenance staff. Very customer friendly. I did have a representative, Maintenance? come into my apt. w/o a work/maintenance order who said it was a mistake. NO I am NOT Michelle and NO my toilet is working just fine. Was it a mistake or a person wanting to scope out my apt? Don't know. Will call in AM and let office know that from now on no one comes unless we are here to greet them. Got locked out walking my dog around the building by this guy!. Jury is still out. I have lived here approximately 2 months now. So far OK. So far so good. I think I may like it here.

Can you believe me that keeping the bird cockatiel (with a weight 3 oz!) in the apt of this company costed my family about...

Can you believe me that keeping the bird cockatiel (with a weight 3 oz!) in the apt of this company costed my family about 11,700 bucks (by decision of the Court of Clinton County), the stolen deposit, expenses for lawyers, ruined credit history and associated expenses?! No any insulating in walls and floors - you will hear your neighbors very well. Oh, yes, I really hate this company!

My wife and I just wrapped our second stay at Hunter's Ridge. We were building our new home and went back to Hunter's Ridge...

My wife and I just wrapped our second stay at Hunter's Ridge. We were building our new home and went back to Hunter's Ridge with our toddler daughter for an eight month stay. We had previously lived at Hunter's Ridge several years ago as well. We can't say enough great things about the apartment and especially the staff at Hunter's Ridge. We were constantly treated like family. Each member of their staff greeted us by first name and knew which apartment we were in. Every need we had was immediately accommodated. The grounds were kept up quite nicely and our family very much enjoyed the pool, hot tub, playgrounds, tanning bed, and fitness center. I would more than recommend Hunter's Ridge I would urge anyone looking in the mid-Michigan area to check them out.

I know you're thinking that anybody that bothers to write a review of an apartment complex only has something negative to say about the...

I know you're thinking that anybody that bothers to write a review of an apartment complex only has something negative to say about the place. Well you are correct. Reading the other reviews written, I just can't help but agree. Hunters Ridge's apartments may look decent when you take a tour of one of their units. However, when you move in and can hear your neighbors cooking pizza rolls in the microwave (since you can actually hear them say, very clearly mind you, "Want some pizza rolls?", and then hear the buzz of an old microwave) you will think to yourself, "How thin are these walls?". The answer is very thin. And it is not our neighbors fault at all. They were very nice, courteous and respectful people. They could hear us cooking pizza rolls too. It is just these apartments are made very cheaply. You may also get an infestation of roughly 20 bees per day during the summer months swarming through your vents which the management will do nothing about, regardless how many times you request maintenance service. And as the other former tenants have stated, don't expect your security deposit back. I have lived in three other apartment complexes in East Lansing, and Hunter's Ridge was by far the worse. There are many other places to live in East Lansing. Don't live here.

HORRIBLE. HORRIBLE HORRIBLE HORRIBLE! Do NOT do NOT move here if you lead a busy life. Do NOT move here if you have pets...

HORRIBLE. HORRIBLE HORRIBLE HORRIBLE! Do NOT do NOT move here if you lead a busy life. Do NOT move here if you have pets and do NOT move here at all if you are handicapped in any way. 1. They refuse to salt walkways. 2. They're expensive as hell. You pay more to rent out a 2 bedroom here than you do on a monthly payment for a nice house. 3. The construction is shoddy. Within two months of living here we've already had the ice machine and the garbage disposal break. 4. Infested with bugs. Its so easy for bugs to get into these apartments because of the construction. We had a massive spider problem even when we worked extra hard to keep the place clean. 5. ZERO INSULATION. You will be freezing your fingers and toes off here. 6. Everyone in the office is a prick. The owner of the entire establishment is terrible and all the maintenance workers are rude. After changing our air filters they came in to do random inspections of our apartment because they thought it wasn't clean enough. If you do not spend every dying day here mopping and making everything look perfect then they have the right to evict you. They came in a few days after a Halloween party and complained that we were too messy. I'm in a wheelchair and a student, my boyfriend works nights. The dog bathroom area is NOT wheelchair accessible in anyway, its in the middle of the complex with not even a small sidewalk at least taking you part way there. We always picked up after our dog but didn't take him to that area because its physically impossible for me to take my wheelchair through all that grass and up and down hills for him to use the bathroom. They had never informed us of the bathroom area until after we signed our lease which screwed us over. When they tried to fine me for not taking him to the area, we tried to reason with them in regards to the wheelchair, but they publicly told us they wouldn't make ANY accommodations. When they did their inspection they claimed we had dog feces all over the apartment. However, they had no photographic proof that there were ANY animal droppings anywhere (Because there WASN'T!!!). And instead they've been treating us rudely. They are NOT beyond doing this to you. If you want to be screwed over, lose all your money and have to hire a lawyer, then this might be the place for you. If not, don't even give them the opportunity of you looking. Let this place go out of business. Dont be fooled by the "pretty apartments". Its a wolf in sheep's clothing.

Had very few complaints while living here other than the fact that the walls are paper thin and that it rains inside of the...

Had very few complaints while living here other than the fact that the walls are paper thin and that it rains inside of the apartment sometimes (upstairs plumbing burst and water came down everywhere inside our apartment). Roommate was blessed with the joy of sex noises from her side, while the rest of the apartment was blessed with the joyous sounds of the piano played by the Mormons who lived next door. The worst part is, we left this apartment in immaculate condition and moved out of state only to be SERVED WITH A SUBPOENA for all kinds of random exaggerated damages (above and beyond our $250 deposit). After speaking with friends it became quite apparent that they sue almost all of their former tenants! If you love lawsuits this is the place for you! UPDATE: Won judgment against Hunter's Ridge in our case and they have not paid us yet!