Woodland Creek Apartments

Rent continues to rise while quality and customer service SHARPLY declines. Clearly, I am a glutton for punishment because I continue to stay. And...

Rent continues to rise while quality and customer service SHARPLY declines. Clearly, I am a glutton for punishment because I continue to stay. And now in order to pay online, the convenience fee has gone from $4.95 to $20. How do you raise rent and then charge more to pay said raised rent?1? I called the office to ask but, surprise, no one was there to answer the phone. Didn't even get a voicemail. Smh!

Woodland Creek has been a great place for me and my family. I lived here for 4yrs and they have taken good care of...

Woodland Creek has been a great place for me and my family. I lived here for 4yrs and they have taken good care of me and my family. Yes I would recommend this place to friends and family!

I very much enjoyed my time at Woodland Creek Apts. Office staff, Nancy and Kevin have been immensely helpful and friendly. They've always made...

I very much enjoyed my time at Woodland Creek Apts. Office staff, Nancy and Kevin have been immensely helpful and friendly. They've always made sure all my questions were answered and responded promptly to maintenance requests. Location is perfect - close to RTP and shopping mall. And my favorite of all: a quiet neighborhood.

I love it here!! I relocated from GA, I've been here a little over 2 years and though i've had a few maintenance emergencies...

I love it here!! I relocated from GA, I've been here a little over 2 years and though i've had a few maintenance emergencies back to back a while ago, it's nothing maintenance couldn't take care of and get fixed in a timely manner. This can happen in any other home place. It's bother some that the staff doesn't get enough credit for being polite & professional. I have to say this is by far one of the most professional staff I've experienced. Yes, i noticed a few changes from remodeling to enforcing a few policies. Which really isn't anything to be upset about. Unlike many, I completely agree with one of the reviews, about abiding by them and there will be no issues. I got a lease violation letter once but i deserved, I did not pick up after my dog!! Over all, i am very content with the staff and my apartment. Thanks guys!!!

Been here for a good few years, have seen staff come and go but i can honestly say that i have not had any...

Been here for a good few years, have seen staff come and go but i can honestly say that i have not had any issues. People need to be realistic and understand that there are rules and policies staff needs to go by but mainly us as residents need to abide by. Currently the property is making a few upgrades with the amenities and i gotta say it's looking very nice. Sadly, i will be moving back home after graduation this summer and i have and will continue to recommend Woodland Creek. Thank you to the leasing and maintenance staff for being very attentive it is greatly appreciated.

** if I could give less than one star I would** After living here four months, I only had one month of peace. Since...

** if I could give less than one star I would** After living here four months, I only had one month of peace. Since literally month two I have asked continuously that they fix the overwhelming bug problem I have bc of the unkept apartment my neighbors had and due the the fact that this complex didn't keep theirs cleaned and sprayed as they should, whenever they moved I got their bug problem. This has by far been the worst experience living I have ever had. For example: there was an actual roach inside my stove. We keep continuing to express our living conditions but if anything they have gotten worse. I would not recommend anyone living here.

4 months in and unbearable to say the least... Maintenance is shabby, there are bugs everywhere and it's not a pleasant experience. After expressing...

4 months in and unbearable to say the least... Maintenance is shabby, there are bugs everywhere and it's not a pleasant experience. After expressing discern with my stay, they have been unwilling to negotiate amending my lease to even just something shorter. This place is worse than a bad dream, it's a bad reality.

Proceed with caution!!! Changed office staff this place is a bad dream.lived here now for 4 years never had a problem until now. New...

Proceed with caution!!! Changed office staff this place is a bad dream.lived here now for 4 years never had a problem until now. New staff is rude and disrespectful had to notify the police on them. Don't waste your time or money . Called cooperate office they was no help at all.They gave me a notice to move out in 8 days.This is not legal. Update I was the one that felt threatened and called 911 right away. I have the right to feel safe in my community and home.

Proceed with caution!!! Changed office staff this place is a bad dream.lived here now for 4 years never had a problem until now. New...

Proceed with caution!!! Changed office staff this place is a bad dream.lived here now for 4 years never had a problem until now. New staff is rude and disrespectful had to notify the police on them. Don't waste your time or money . Called cooperate office they was no help at all.They me a notice to move out in 8 days.This is not legal.

Well I've been a resident for the past 4 years, and I have no complaints. The office staff is wonderful, professional and passionate about...

Well I've been a resident for the past 4 years, and I have no complaints. The office staff is wonderful, professional and passionate about there job. I had a rather delicate situation, and it was handled with genuine concern. The maintenance is great, I didn't have many issues but if a problem accrued it was handled in a timely manner. The grounds are clean and free of trash and debri. They also do preventive maintenance such as changing filters, spraying for bugs, all on there own, so know worries there. So I would highly recommend this property to anyone! It's peaceful, quiet and nice. Last but not least I would like to thank the whole Woodland Creek staff, for making my stay most pleasant!

Well I've been a resident for the past 4 years, and I have no complaints. The office staff is wonderful, professional and passionate about...

Well I've been a resident for the past 4 years, and I have no complaints. The office staff is wonderful, professional and passionate about there job. I had a rather delicate situation, and it was handled with genuine concern. The maintenance is great, I didn't have many issues but if a problem accrued it was handled in a timely manner. The grounds are clean and free of trash and debri. They also do preventive maintenance such as changing filters, spraying for bugs, all on there own, so know worries there. So I would highly recommend this property to anyone! It's peaceful, quiet and nice. Last but not least I would like to thank the whole Woodland Creek staff, for making my stay most pleasant!

Haven't even signed a lease and can tell how terrible it is. Put in an application Monday and didn't hear back just to go...

Haven't even signed a lease and can tell how terrible it is. Put in an application Monday and didn't hear back just to go up Saturday and find out they haven't even started on my application and that they can start Monday and expect a response 2 days after that. After 3 days, in fact, I called several times and when I finally reached someone - they told me they would call me back later that afternoon and that didn't even happen. If they can show this much unprofessionalism with someone applying, what do they show for people moving in?

I should've listened when the reviews told me not to move here because of the office staff. And I wasnt going to make a...

I should've listened when the reviews told me not to move here because of the office staff. And I wasnt going to make a review if they wouldn't try to screw me. But I'm going to make this as short as possible. Make sure you read your lease (because I did). I gave them my 60 day notice later than I wanted too. But in the lease it doesnt tell you the pentalties if you don't give you your 60 notice in time. So I thought I was fine. So as I was giving them my 60 day notice they gave me a disclosure the day of about the pentalties I will have because of it. They made me change the date out to the 60 days instead of my move out date and if I didnt I'm agrreing not to pay and will automatically have an eviction notice. I now have to pay an extra MONTH AND A HALF of rent. I've called MULTIPLE apartments just to make sure I'm not crazy. NEVER been late and NEVER gave this apartment a problem. And now I might face an EVICTION on my credit because they wanna make up a rule THAT'S NOT in the lease agreement. Oh and let's not talk about the teenagers that come to my apartment and smoke weed loud and obnoxious. Oh and when my car was broken in to. Oh and my neighbors windows being busted out. Oh and when there was a man standing on my porch. DON'T MOVE HERE!!!!

Beware...office staff makes the place like a slumlord death trap. If anything doesn't work or stop working the issue will never be resolved. Im...

Beware...office staff makes the place like a slumlord death trap. If anything doesn't work or stop working the issue will never be resolved. Im contacting the BBB on this community. Please dont move here. 3 different management teams in the past 3 years living here. They have funny business with the money. If you ever pay your rent months in advance please keep up with our records. When management changes its like they get rid of certain documentation. They openly show bias when it comes to African-Americans. Boycott this property until we can get the "new" management the office. I tried to rate it with no stars.

Update: As of March 31, 2017, the service continues to get worse. Yesterday and the day before, I made a total of five visits...

Update: As of March 31, 2017, the service continues to get worse. Yesterday and the day before, I made a total of five visits to the leasing office. Every single time I have gone by (during office hours, mind you), they have been closed down, with the blinds shut. No explanation notice, just a clock sign saying they will return at 9am. They still haven't. If you're going to sign for packages for tenants, you could at least be there to allow them to pick them up. These continued inconveniences make me wish I hadn't renewed my lease. Positives: price, location, size of apartment for what you pay in rental fees, and the dedicated maintenance staff Negatives: rude office staff (with the exception of one person), too many policies and procedures that do not benefit residents (the lifeblood of the apartment complex) My reason for writing this review is simple. I am a resident of the complex, and I had an emergency maintenance issue. I called the only phone number listed for residents and sought to have the issue resolved. This number did not give an option to send an emergency maintenance request to maintenance, and instead rang until the automated voice returned and said, "no one is available to answer your call, please call during our normal business hours", then disconnected the call. This morning when the leasing office opened at 9:00am, I called to determine why no one had come to fix my issue. The associate on the phone, Jarrod, stated that no one comes into the office until 9:00am on Fridays, and that although maintenance arrives at 8:00am, they do not have access to the maintenance reporting system so they don't receive requests until the office staff arrive. This makes no sense to me, but it's yet another one of their policies that they insist upon with their staff that inconveniences those who pay rent. To provide context, my front door is jammed closed. The doorknob will not turn, and I can't get out of my apartment. I live on the second floor. I was late for work, because I was not going to climb over a balcony and endanger myself. I don't appreciate being informed by the office staff member who looked into my issue (Jarrod once again), that "there are no issues with the phone system", and that I must have just missed hearing the imaginary "Option 2" that would have allowed me to speak with maintenance. Then the fact that I was calling from a cell phone versus a landline was to blame. I'll be filing a complaint with the company who owns the complex, Drucker & Faulk. In addition, my lease renewal is coming up, and the staff response to an emergency may have just cost this complex another resident.

This place was bad. My wife and I stay there for 3 years. Not a single good thing could be said about the place....

This place was bad. My wife and I stay there for 3 years. Not a single good thing could be said about the place. They've changed management numerous times. They raised the rent on us each time they changed to a new management personnel. The staff does not communicate well with the tenants and seemed to have no shame about it. the maintenance upkeep was horrid. The light fixture in the dining area once fell out the ceiling and hit me in the head. They didn't care and it took them two days to send someone out to fix the light. And to top it off the insect problem is astounding. Spiders, ants, and termites infested our apartment. We notified the desk for about a week straight to no avail. So I just finally gave in and called the local pest control to fix the problem for me. I wouldn't recommend this place to anyone. It's just not a very good place to live and feel comfortable or secure about.

The whole area is infested with fire ants. The crime rate for the area is alarming. The rent is extremely high for old, ugly...

The whole area is infested with fire ants. The crime rate for the area is alarming. The rent is extremely high for old, ugly buildings. The noise from the pool is excessive. The staff sometimes just don't show up on Saturdays and have no problem with lying about it. The year I spent here was the most miserable year of my life, the only positive was my wife testifying in court after witnessing an armed robbery while at a nearby gas station.

If I could give this place no stars I would. Its really sad because the place looks nice but the incompetent people working the...

If I could give this place no stars I would. Its really sad because the place looks nice but the incompetent people working the desk and administrative side are ridiculous. They get you to pay the holding fee and then tell you all of these other things you have to do or you can not move in. Along with them being prejudice to gay people, I would say this place is horrible and a joke. DO NOT LIVE HERE OR GIVE THEM YOUR MONEY

The community and physical apartment are great... but wow the administration! I have never been discriminated against and lied to by adults until dealing...

The community and physical apartment are great... but wow the administration! I have never been discriminated against and lied to by adults until dealing with this apartment complex. I promise I am not a crazy, angry person going on a rant, but please take this post as a sign. The struggles I have faced are not worth it. I should have trusted their other bad reviews. Don't sign or pay ANYTHING until you fully understand their odd policies.