Waters Edge At Harbison

Can we talk about how amazing Chris is? Unfortunately my wife and I live in two different states because of work, but I know...

Can we talk about how amazing Chris is? Unfortunately my wife and I live in two different states because of work, but I know she has nothing to worry about with the apartment. From the time she signed the lease to the most recent minor mishap with her dryer, it seems as soon as he gets involved, the problem is solved. Give that guy a pay raise.

The apartment have poor insulation, not enough storage space, except for the walk-in closets that stay extremely cold in the winter and hot during...

The apartment have poor insulation, not enough storage space, except for the walk-in closets that stay extremely cold in the winter and hot during the summer. The gym is only open from 9-5. The red clay that surrounds the parking is always a mess after the slightest rain. The car wash doesn't even have a hose. The laundry machines are owned by an outside company so if u have problems with them, you call an 800 number who never resolves anything. The pests problem is only getting worse and there is a permanent aroma of moth balls throughout the entire building. According to mgmt, that is a common issue. Waiting for lease to end!!!

The new property manager works diligently to solve any problems that you have. She is very professional and transparent about her stance on accommodating...

The new property manager works diligently to solve any problems that you have. She is very professional and transparent about her stance on accommodating your needs. The community is very well kept and neighbors are friendly.

My lease began on October 10, 2017 in Apt.C-14. I have discovered a disturbing amount of ants and roaches in my apartment since the...

My lease began on October 10, 2017 in Apt.C-14. I have discovered a disturbing amount of ants and roaches in my apartment since the beginning of my stay. Up to this day, my wife and I have made now, 6, verbal complaints regarding the ant and roach infestation issue in Apt. C-14. I have spoken with multiple staff members, including the property manager about this issue and have documented each encounter regarding this issue. I have been given false dates for treatments on 2 occasions as well as being home for 1 treatment where Clarks Pest Control only sprayed behind the toilet and kitchen sink and left. I was told by staff that my apartment would be bombed once in November as well as December and to remove my animal during the treatment only to come home to the same issue and still up until this day, my apartment has not been bombed. During the 3 months of staying in this apartment there has not been one day that I have not seen roaches in my apartment even after spraying myself. After addressing this issue with management, there was an option to move into the apartment above my current unit, Apt. C-24, after walking through with management I felt more comfortable moving into that unit due to the recent repairs to the flooring which required the appliances to be removed. I was ensured by management that the apartment was sprayed while the appliances were out to remedy the pest issue. When we returned to discuss the terms of the rental agreement for Apt. C-24 I felt completely disrespected by management for attempting to charge me over $900 for the same unit with partial-upgrades(laminate flooring) and the same amount of roaches. Only after stating that I am a Realtor and have experience in real-estate as well did management decide that I could rent the unit for the 12 month rate of $746. Although I kept my composure during the conversation I did not appreciate the fact that the management was falling short and still trying to charge me more money for a sub-par living arrangement! Management did compensate us with a $30 laundry card to wash our clothes after my wife spoke to the property manager. The same day of the walk-through, my wife and I decided to start moving our belongings up later that evening around 7pm. When we went into the apartment we counted at-least 25 live roaches in the apartment. Needless to say we did not move our belongings into the unit. My wife is a neat freak and has an emotional support animal that is always in the apartment while she is at work. I work from home so I am able to monitor the dog food and there has been multiple instances where there are a line of ants to our Yorkies food. Not only has there been a pest issue but there was also clear signs that patch work was done to the apartment prior to our move in date. After 2 weeks in the apartment, the ceiling in the bathroom as well as in the kitchen began to come apart, leaving an expressway for ants. The flooring behind the toilet is not secure and can be lifted to show the layers of flooring piled on top of each prior layer, also a easy way for our pest to get in. The bathroom door is coming apart and is difficult to close flush. The patio screen door does not even stay on track for it to close, so it serves no purpose. The issue has gotten to the point where roaches travel with us on vacation and with my wife to work. My wife has discarded clothes that have had ants in them from being in our laundry basket in the bathroom. This is very unacceptable and this apartment complex has given me the worse experience I have ever had renting. I do not trust the management and staff of this complex and after asking multiple tenants in my building as well as others the problem is consistent throughout the apartment complex. I was looking for a quiet complex without issues and I found quiet but the problems at this point are overbearing.

Management is not friendly at all. I wouldn't recommend living here. There is no security and I don't feel safe. There were slashed tires...

Management is not friendly at all. I wouldn't recommend living here. There is no security and I don't feel safe. There were slashed tires and broken windshields, on a few cars one morning. Management does nothing to ensure our safety. There are also a lot of bugs.

this is a beautiful complex!! The first one I've seen in this area that has walk-in closets a ceiling fan garbage disposal it is...

this is a beautiful complex!! The first one I've seen in this area that has walk-in closets a ceiling fan garbage disposal it is just Immaculate help clean it is I will be moving there when my current lease is up, in six months