As a resident at York Terrace, I have nothing but praises to management and maintenance. They are a professional and approachable staff that work...
As a resident at York Terrace, I have nothing but praises to management and maintenance. They are a professional and approachable staff that work hard to maintain the cleanliness, safety and quietness of this large property everyday. But as residents, we have to take responsibility of conducting ourselves in a dignified and respectable manner with our neighbors and management to maintain a safe and enjoyable community. However, I think its unfortunate that someone would complaint about having too much "HEAT" during the winter months when the temperature is frigid, or complaint about a loud television or radio. Recently I took the initiative to refuse a similar noise problem, I politely asked my neighbor to adjust their television or radio, etc... At that point, my neighbor complied with my request and there was no need to report the matter to management. So, let's keep in mind, like any other large apartment complex there will be noise at some point. Most importantly, I was impressed the way management and maintenance took preventative measures to control an infestation outbreak this summer. They contracted a extermination company to conduct a special treatment for the trash compactors, chute rooms and trap doors, etc... In addition, routine extermination service is provided every month free of charge. Also, whenever I go to the office the staff is always courteous and my work order requests are always completed in a timely manner just to mention a few. For this reason, I have referral several of my colleagues from work to reside here. So I would like to extend my appreciation to the entire staff for their professionalism and dedication. Keep up the good work! Sincerely, Ms. MJS