UPDATE: We'll I got a reply from management, and instead of helping me solve this issue through mediation or anything, I was told to...
UPDATE: We'll I got a reply from management, and instead of helping me solve this issue through mediation or anything, I was told to call the cops, they even gave me the line to call. Yep not signing a second lease.
EDIT:Everything started great! Now that I have been here since September, and in a constant struggle to get the huge stereo turned down (AKA Turn the bass down!!!) in the apartment below me. Literally I have sent 2 emails, with video where you can plainly here my walls and floor shaking at night. I was impressed but this issue I thought they would deal with has yet to be addressed. Worse part is rent looks like its going up $200 a month once my lease is up, so they want me to pay $1060 for an apartment I can't even have reasonable piece and quiet, I just want my walls to stop shaking. Also the attitude I have encountered by maintenance staff has not been the best. First they tried saying I made an oil stain that was there wayyyy before I moved in, it was there the day I looked at the place, next time I go into the office and want to talk to one of the girls in management and the maintenance guy looks at me and says sternly "What do you want?" I told him to talk to one of the girls in management and he looked at me and in this tone of voice like he is running the place says "You can talk to me" . Well I don't want to talk to maintenance, if my sink leaks I'll call you. Seems once they got you locked in that's it your on your own, which I've seen half the reviews say. Good luck getting me to resign, I'm going to get a house....And I never pay rent late, I am the quiet tenant who keeps to himself and takes care of his place and respects the fact that I have people above and below me, I was in property management for 2 1/2 years and one thing I learned is those tenants are the best. I understand footsteps, heck I even understand the occasional argument I hear, all these things happen we are only human. But when you blatantly ignore your neighbors comfort over and over and who the heck buys a sub-woofer and surround sound in an apartment???? Im trying to figure out where it is ok to have bass so loud your neighbor now gets to hear your movie instead of his own T.V. I play guitar, but guess what instead of hooking my amp up, I use headphones to get that full, bass filled sound, go buy some dre beats or something. THis has been going on for about 2 months or so with no remedy. If management deals with this I will update the review.