DO NOT sign a lease with Reveile Ranch. For one, when I first moved into Revielle Ranch, they advertised a pool party in the...
DO NOT sign a lease with Reveile Ranch. For one, when I first moved into Revielle Ranch, they advertised a pool party in the first month of the school year hosted as a resident welcoming event. One day, my roommate & I went into the front office & overheard the employees asking for ideas for the party in which one resident suggested they serve alcohol. They laughed & said they couldn't because they needed a TABC license & could get in big trouble. Later that week, I stopped by the party & saw the same employees serving alcohol by the pool to residents! Worst of all, I paid $750 as a deposit when attempting to sublet my unit at reveile ranch & was told I would I would get it all back if they couldn't successfully find someone to takeover my lease. Months later, nobody was able to take over the lease & I paid the unit off in full. Afterwards, I only got $450 of the $750 back! They now refuse to return the full amount I was guarunteeed I would receive & when I contacted their corporate office (Jamespoint Managent), they said "there's no such thing as an oral agreement". The customer service at their corporate office was extremely rude & unpleasant & when I called the woman over the phone mam, she demanded I call her by her name. When I told her it didn't make sense for me to lose more money than I would have, had I never attempted to sublet the unit, she yelled "you're making me want to bang my head into the wall!" After all this, I asked to speak to someone else & was told she was the only one at the office. When my wife called back 5 minutes later, she was told she hadn't spoke to anyone by my name & that "it could've been any of the other 5 people working in the office"... she later had her husband speak with us & he originally said he didn't see why we weren't getting our money back, but would take the weekend to look it over it & call us back. Monday then rolled around (after he spoke with his wife) & he informed us we couldn't receive our money because we didn't pay off the lease immediately (even though it was all paid in full the moment we received a letter asking for it). There are much better apartment complexes in college station in the same price range & of better quality. DO NOT live at Revielle Ranch...