When we did the tour of these apartments, it seemed great! But... As soon as we got our keys to our apartment, it was...
When we did the tour of these apartments, it seemed great! But... As soon as we got our keys to our apartment, it was all down hill from there. Our apartment smelled like cat pee, they didn't do a walk through with us. When I told management about the cat pee, they said we can clean your carpet or give you your money back. We should've taken the money and ran. We had to hire someone to come fix the carpet because it still smelled like cat pee. It was all fine after we got the carpet fixed. After that, it started to get worse. Maintenance was okay expect Rudy. I called him after hours about a problem and he told me, "what do you want me to do about it?" I was done at that point. Oh and our upstairs neighbors smoked weed in the apartment and would fight outside where all the doors are at least once a week. The move out process was the worst. Nicole the manager is really nice until you do something she doesn't like. We always paid our rent on time, we're great residents and never complained. Nicole never told me that the prorate was due like our normal rent for move out. We got a notice on our door saying we owed 780. We didn't even had to pay that much for the prorate. When I called Nicole, she was nasty. Very rude and not helpful at all. Worst manager ever if you ask me. Was so happy to leave.