We stayed here four months & never had one issue or complaint from the staff until the very last DAY we were there when...
We stayed here four months & never had one issue or complaint from the staff until the very last DAY we were there when I was kicked out abruptly for no reason! Going back a week prior, My roommate and I were in the lobby when we were approached by the male security guard stating that I was 86d from the property. We were very confused, & went to the front desk to ask Brendan about the matter. He stated he wasnt sure what it was about & to contact Patty the next day since she knew the details. My roommate told me that he spoke with a female (Rae) the next day & she said she had no idea what he was talking about & everything was fine. SO JUST TO CLARIFY, NEVER did we receive a notice from them that I was 86d. A week later, I arrived to my apartment & got screamed at from a black female security guard. I went inside & locked the door because I thought it was some crazed ghetto druggie...BUT NO, it was SECURITY! She then proceeded to bang on my door REPEATEDLY while YELLING that I was 86d & she was calling the police. I was beyond SHOCKED at her hostile, belligerent behavior. She threatened me & called me vulgar names. Every other word was unintelligible profanity. We left immediately. After that incident I called twice to ask why I was 86d. The first time I was told they didnt know & to call back, the second time I was told that it was because of noise & a cracked window. I did NOT break a window, I woke up to a cracked window (happened from OUTSIDE my apartment) & notified them IMMEDIATELY when it happened, (MORE THAN A MONTH PRIOR TO ALL OF THIS!) When they replaced it, we were NEVER informed about any issues WHAT-SO-EVER! They actually said it would just be taken out of my security deposit & we moved on. And as far as the noise, AGAIN...NEVER did we receive a warning or notice of ANY kind about this! I did however get a WRITTEN WARNING within the first month we were here for having a friend over to my apartment for 5 minutes, (probably given by the black FEMALE security guard). I specify FEMALE because all of this unnecessary drama is coming from the female employees. I understand that guests need to be registered but if someone forgets is it really necessary to give them a written warning on the first offense??? LOL A TAD EXTREME! This was ALL clearly a PERSONAL attack on myself. They had no legal right to do what they did and I SHOULD HAVE CALLED THE POLICE ON THEM! The REAL reason I was 86d is because I went down to the office to ask if I could use their phone since I locked myself out of my apartment & needed to call my roommate to get in. The female at the front desk (RAE) answered rudely NO. I shook my head & left, & I was 86d RIGHT AFTER THAT! And to make matters worse, when I called to notify them the VERY NEXT DAY (after I was harassed & threatened by security) that I was getting my belongings, the female at the front desk (Rae) told me I had to schedule a time the following day. SERIOUSLY?!?! After ALL THE BS they pulled?! I told her I had EVERY RIGHT to get my things & she could call the police if she wanted (but she already knew I was within my rights & just tried to control & prolong the situation for her own benefit). She also told me she had NO IDEA who I was or why I was 86d (FUNNY since shes been the ONLY one Ive spoken with regarding the cracked window incident yet she doesnt know anything???) WHAT A BAD LIAR! Ive spoken with multiple female staff & each one BLAMES the other, tells me to call back to get an answer, hangs up, & LIES cause they have NOTHING on me. Its a shame that adults (especially service professionals) act in such an inexcusable manner. They would not last 5 MINUTES working in an upscale service environment. By the way, I shared this apartment with my roommate and he was NEVER 86d. SO I ASK - WHY WOULD I BE 86d for a broken window & not him as well??? EXACTLY!
(Patty, Rae & the black female security guard should not only be reprimanded but also FIRED for their inexcusable & biased actions).