First I'll talk about the good, then the bad, then the worst. Last 3 paragraphs are where I put what you need to know...
First I'll talk about the good, then the bad, then the worst. Last 3 paragraphs are where I put what you need to know about this apartment building specifically.
The on-suite laundry was very nice, though you need to work out with roommates when you will all do laundry. A typical experience.
The rent is on a per person basis. If your roommates fail to pay their rent, you do not have any liability.
Though rent does not include electricity or gas for heat. I don't believe hot water is made using your gas line. The thermostat is programmable, meaning you can set the temperature to change throughout the day, making the room more comfortable and your utilities more affordable. Plus, you get insulation from adjacent apartments, so your bill is much smaller than if your were renting a house.
At least for the first rent, I had a problem with my bank that resulted in my rent check showing up late. I talked to the leasing manager the day the late fee was applied, wrote her a check for my full rent right in her office, and she waived the late fee. I can't say they would do the same if it were anything other than the first month.
The building is clean and mostly quiet on the inside, but it can be quite loud coming in from the street. The street lights are quite bright, and the blinds were not sufficient. I was on the 4th floor.
The wifi is fast, though I still have security/privacy concerns that were not addressed. I used the UMN VPN during my whole lease, because I trust the U to protect my internet traffic more than I trust the company who wouldn't tell me what security protocol they are using, such that my computer thought I was on an unsecured network.
Mail was secure and packages were accepted by the front desk. They would only release your packages if you presented an ID or typed in a pin.
The lighting in the apartment was subpar. The living room and kitchen has 3 floodlights centered behind the island. That's great for cooking, but reading in the living room is not feasible. Bring your own lighting to make the light less directional. Be aware that they ask you to buy any burnt out lights on your own dime. There are 3 (unusually expensive) floodlights that are only rated for 1 year of life. You will replace all 3. Just figure out what type they are and buy 3 on amazon with your next purchase.
Move-out is a huge struggle. You cannot stay through mid-August, even though you paid for a full month. I had to ask for time off work because it wasn't economical to pay for short-term housing to keep working at my job. Your move out time is 9 am on a Saturday.
The furniture is the same that all the buildings that want to brand themselves as 'student luxury' get. For a rent of nearly $2500/month between 4 roommates sharing 2 bedrooms, don't be impressed. (The couches and sink are of particularly poor quality. The cushions slide off by you sitting on them, and they wear unusually fast. Then the sinks are poorly designed and the hoses get tangled up underneath, meaning you can't use it as intended. The nozzle would not remain anywhere except 45 degrees to the right. It made washing dishes a huge pain. But the front office doesn't want to do anything to fix that. Also, the microwave fan doesn't vent outside, just to the top of the microwave. Not effective for removing heat coming off the stove.)
The BIGGEST problem is that they do not want to assure you that you will receive a certain floor plan. I was lead to believe that I and my 4 roommates would have 2 rooms of equal size. Come move in day, I uncover that my room, that I am sharing with another guy, is really a single with a bunkbed. In hindsight, I should have consulted University Legal Services to get my rent reduced due to providing a measurable inferior room to my roommates. Without consulting ULS, I thought I didn't have a case because there was nothing in the lease except that they would provide a 2 bed 2 bath apartment. Get it in writing, on the lease, what apartment layout you get, along with all the specifications for the space.